Job Description

Company Information

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

Position Overview

We are looking for new team members who get excited about designing and implementing new and better products to join a team of over 1,500 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.

Responsibilities

• Assist Audit Support leader with documenting, tracking, and reporting of audit and due diligence requests performed on Upgrade.
• Partner with internal stakeholders to coordinate the gathering of required documentation for audits and ensure completeness of responses.
• Follow-up with stakeholders to ensure timely response to audit requests and ensure deadlines are met.
• Assist with a variety of activities related to Audit Support including; calendar management, audit tracking, document gathering, and response quality review.
• Help maintain our centralized document management system for audit response materials, standardized responses, and other Enterprise Risk functions.
• Assist with supporting annual SOC1, SOC2, and compliance audits performed by third parties on Upgrade.
• Fulfill requests from internal stakeholders, vendors, and partners for information and documents that relate to Upgrade’s risk management activities.

Requirements

• 2+ years of experience at a financial services or technology firm.
• 2+ years of experience in audit, risk/compliance, or IT role.
• Excellent verbal, written, and interpersonal communication skills.
• Highly organized and detail-oriented.
• Ability to operate in a fast-paced environment and prioritize critical issues.
• Sense of ownership and responsibility towards problem solving.

What We Offer You

• Competitive salary and stock option plan.
• 100% paid coverage of medical, dental and vision insurance.
• Flexible PTO.
• Opportunities for professional growth and development.
• Paid parental leave.
• Health & wellness initiatives.

Application Instructions

• Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be responsible.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.