HackerOne

Associate Renewal Specialist

Pune, Maharashtra, India

₹1,340,000 – ₹1,680,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Software Security, Security ServicesIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-Time
  • Salary: ₹13.4L - ₹16.8L

HackerOne is seeking an enthusiastic and driven Associate Renewal Specialist to join its sales team. This role is crucial in managing the renewal process for customer accounts, providing quoting, and offering general Salesforce support to partnered sales teams. The ideal candidate will be passionate about customer support and exceeding KPIs.

The Company

HackerOne is a global leader in offensive security solutions, combining AI with a community of security researchers to find and fix vulnerabilities. Their platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. HackerOne is trusted by industry leaders and has been recognized for its innovative and inclusive culture.

The Team

You will join a dynamic and collaborative Revenue organization, contributing to the mission of nurturing existing customers and empowering them to run world-class security programs.

Responsibilities

  • Collaborate closely with Customer Account Executives to align renewal strategies with broader account objectives.
  • Work collaboratively with the Customer Success team to ensure high levels of customer satisfaction and retention.
  • Aim to meet and exceed quarterly and annual retention quotas and additional metrics.
  • Cultivate strong negotiation skills with various stakeholders, including business, procurement, and legal contacts.
  • Assist in developing relationships with existing accounts to facilitate timely renewals.
  • Rapidly acquire knowledge of security, vulnerability management, and bug bounty programs.
  • Utilize Salesforce.com for account and opportunity management, forecast management, and customer experience tracking.
  • Assist Sales team members with quoting support and day-to-day Salesforce administration.
  • Maintain accurate monthly and quarterly sales forecasts.

Requirements

  • 2+ years of experience in software or web technologies renewal sales, with exposure to technical audiences. Experience in Internet security market and/or SaaS is preferred.
  • Demonstrated ability to thrive in a fast-paced, high-velocity environment.
  • Proficient understanding of Salesforce.com and CPQ.
  • Proficient in understanding and articulating new technologies, aligning their value propositions with customer needs.
  • Strong written and verbal communication skills.
  • Detail-oriented with exceptional organizational abilities.
  • Familiarity with Slack and Google Apps.

Compensation & Benefits

  • Compensation Band: ₹13.4L – ₹16.8L
  • Equity: Offers Equity stock options
  • Benefits: Health (medical, vision, dental), life, and disability insurance, Retirement plans, Paid public holidays.

#LI-KM1

Skills

Customer Support
Salesforce
Renewal Process
Account Management
KPI Management

HackerOne

Platform connecting ethical hackers with brands

About HackerOne

HackerOne provides a platform that connects global brands with ethical hackers to improve their cybersecurity. The platform allows companies to identify and monitor risks in their digital assets by utilizing the skills of ethical hackers who conduct penetration tests to find vulnerabilities. Clients can import their asset data and use the platform to rank the risk of exploitable assets, ensuring a proactive approach to application security. Unlike many competitors, HackerOne offers 24/7 security coverage and the ability to scale services based on client needs. The goal of HackerOne is to promote a proactive security culture by encouraging companies to implement bug bounty programs as part of their cybersecurity strategy.

San Francisco, CaliforniaHeadquarters
2012Year Founded
$155.1MTotal Funding
SERIES_ECompany Stage
CybersecurityIndustries
5,001-10,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Employee Assistance Program
Digital First Stipend
Equity Stock Options
Retirement Plans
Leaves of Absence

Risks

Increased competition from AI-focused bug bounty programs may divert ethical hackers.
The free tier could reduce revenue from smaller clients opting for complimentary services.
Geopolitical tensions may impact partnerships in regions like the Middle East.

Differentiation

HackerOne connects businesses with ethical hackers for proactive security measures.
The platform offers a unique bug bounty solution to reduce security incident risks.
HackerOne provides 24/7 security coverage and scalable, cost-effective solutions.

Upsides

Growing demand for bug bounty programs enhances HackerOne's market position.
Partnerships in the Middle East expand HackerOne's global reach and influence.
The free tier for vulnerability disclosure attracts startups and smaller businesses.

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