Account Manager I, Service Provider
Huntress- Full Time
- Junior (1 to 2 years)
Candidates should possess 2+ years of experience in software or web technologies renewal sales, with exposure to technical audiences (experience in Internet security market and/or SaaS preferred). Demonstrated ability to thrive in a fast-paced, high-velocity environment. Proficiency in understanding and articulating new technologies, aligning their value propositions with customer needs. Strong written and verbal communication skills, and detail-oriented with exceptional organizational abilities. Familiarity with Slack and Google Apps are required.
The Associate Renewal Specialist will collaborate closely with Customer Account Executives to align renewal strategies with broader account objectives, work collaboratively with the Customer Success team to ensure the highest levels of customer satisfaction and retention, aim to meet and exceed quarterly and annual retention quotas and additional metrics, cultivate strong negotiation skills with various stakeholders, assist in developing relationships with existing accounts to facilitate timely renewals, rapidly acquire knowledge of security, vulnerability management, and bug bounty programs, utilize Salesforce.com for account and opportunity management, forecast management and customer experience tracking, assist Sales team members with quoting support and day-to-day Salesforce administration, and maintain accurate monthly and quarterly sales forecasts.
Platform connecting ethical hackers with brands
HackerOne provides a platform that connects global brands with ethical hackers to improve their cybersecurity. The platform allows companies to identify and monitor risks in their digital assets by utilizing the skills of ethical hackers who conduct penetration tests to find vulnerabilities. Clients can import their asset data and use the platform to rank the risk of exploitable assets, ensuring a proactive approach to application security. Unlike many competitors, HackerOne offers 24/7 security coverage and the ability to scale services based on client needs. The goal of HackerOne is to promote a proactive security culture by encouraging companies to implement bug bounty programs as part of their cybersecurity strategy.