Talent Acquisition Specialist
RPS North AmericaSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries
Requirements
- 1-3 years of full-cycle recruiting experience
- Demonstrated track record of successfully hiring GTM roles across all departments (Professional Services, Customer Success and Services, Revenue Operations, Sales, Marketing, etc.)
- Foundational understanding of recruiting within the competitive Mexico tech landscape and comfort with cross-cultural communication
- Exceptional verbal and written communication skills with the ability to clearly articulate the company's value proposition and vision to prospective candidates
- Highly organized, results-driven, and autonomous mindset; takes initiative and thrives in a dynamic, fast-paced environment
- Natural team player who builds strong relationships with peers, hiring managers, and candidates
Responsibilities
- Own the Candidate Pipeline: Proactively source, engage, and nurture a diverse pipeline of top-tier talent across all experience levels
- Be a Brand Ambassador: Partner with the marketing team to promote career opportunities and culture, representing the company at industry events, meetups, and conferences (virtual and in-person)
- Drive the Hiring Process: Manage a seamless and positive end-to-end candidate experience, including scheduling, coordinating interviews, and ensuring timely communication
- Operational Excellence: Continuously iterate and improve GTM hiring strategies, processes, and documentation to ensure efficiency, scalability, and an exceptional interviewer and candidate experience
- Collaborate Strategically: Work closely with hiring managers to define roles, understand team needs, and develop effective, market-specific sourcing strategies
Skills
Full-Cycle Recruiting
Talent Sourcing
Candidate Engagement
Interview Coordination
Offer Negotiation
Hiring Strategy
Event Networking
Pipeline Management
Glia
Digital customer service solutions for banks
About Glia
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.
New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees
Benefits
Stock Options
Professional Development Budget
Risks
Rapid AI adoption could lead to increased competition from new entrants.
Financial institutions may develop in-house digital customer service solutions.
Increasing regulatory scrutiny on AI and data privacy could raise compliance costs.
Differentiation
Glia's ChannelLess® architecture allows seamless transitions between communication channels.
Quality AnalystGPT provides real-time insights into customer needs and trends.
Glia's AI-driven solutions enhance customer experience and operational efficiency.
Upsides
Increased demand for AI-driven customer service in the financial sector.
Growing trend of integrating AI with customer service platforms.
Expansion of digital banking services boosts demand for Glia's solutions.
Related Jobs
RemoteRemoteRecruiter
AtticusSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteTechnical Recruiter
Solace HealthSalary not specified
- Full Time
- Mid-level (3 to 4 years)
RemoteSenior Talent Sourcer
HumanaSalary not specified
RemoteStrategic Sourcing Specialist
CohesitySalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteTalent Acquisition Partner
CardataSalary not specified
- Part Time
- Mid-level (3 to 4 years)
RemoteTalent Acquisition Partner
Republic ServicesSalary not specified
RemoteRecruiting Coordinator
Omada HealthSalary not specified
- Full Time
- Junior (1 to 2 years)