Principal Enterprise Architect
Snowflake178,300 - 248,100 USD/year
- Full Time
- Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Financial Services, ConsultingIndustries
Requirements
Candidates should possess a Bachelor’s degree in a related field, and have at least 5 years of experience in CX infrastructure strategy, demonstrating a strong strategic mindset and deep understanding of the technology stack associated with world-class customer experience.
Responsibilities
The Associate Principal, CX Infrastructure Strategy will help clients define the supporting stack of technologies to execute Digital CX strategy goals, collaborate with CX Strategy, Data & AI, CCaaS, and Product teams to develop a repeatable maturity framework, ensure that tech/AI solutions are able to be effectively deployed and integrated, and collaborate with cross-functional teams to keep enablement collateral up-to-date.
Skills
Digital Transformation
AI
Customer Experience
Strategy
Technology Stack
Client Counseling
Leadership
Contact Center Operations
WillowTree
Mobile app and web development services
About WillowTree
WillowTree helps clients leverage mobile technologies by guiding them from the initial strategy phase to the launch of mobile products. The company offers a comprehensive range of services, including app development, web development, and digital product design, ensuring that all recommendations are grounded in practical build costs and timelines. WillowTree's team is equipped to handle every stage of product development, from strategy and design to testing and growth. Unlike many competitors, WillowTree focuses on a holistic approach that combines strategic insight with technical expertise, serving high-profile clients like 21st Century Fox and PepsiCo. The goal of WillowTree is to empower businesses to fully realize the potential of mobile technology in their operations.
Key Metrics
Charlottesville, VirginiaHeadquarters
2007Year Founded
ACQUISITIONCompany Stage
Consulting, Consumer Software, DesignIndustries
501-1,000Employees