Associate, Intelligent Operations at Point B

Chicago, Illinois, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Life Sciences, Financial Services, Manufacturing, Consumer Products, RetailIndustries

Requirements

2+ years of management consulting and hands-on experience in process automation, business process management, or a related field
Prefer candidates with experience with advanced analytics, machine learning, or artificial intelligence as applied to process automation
Technical Skills: Knowledge of process improvement methodologies and tools such as Lean Six Sigma
Functional knowledge of [incomplete in description]

Responsibilities

Participate in the automation development life cycle, including requirements definition, design, testing, deployment, and continuous improvement
Collaborate with clients to document and analyze business processes, identify automation opportunities, and translate business requirements into clear functional and technical specifications
Support discovery and feasibility assessments that quantify value, ROI, and risk for potential automation and AI use cases
Contribute to the design and configuration of process automation solutions using low-code, RPA tools, enterprise applications, and custom app development
Support data discovery activities by identifying, cleaning, and mapping process data across systems; understand how data inputs drive performance metrics and automation logic
Partner with analytics and data teams to validate data quality, lineage, and governance requirements for automation solutions
Configure, test, and deploy automated workflows; ensure alignment with client objectives and seamless integration with existing systems
Maintain comprehensive documentation—process maps, data models, technical specifications, and user guides
Support client enablement through training, communication, and adoption planning; help teams understand how automation and AI augment daily work
Participate in developing internal playbooks, reusable frameworks, and accelerators that strengthen Point B’s Intelligent Operations offerings
Partner with senior team members to research emerging technologies (e.g., copilots, generative AI, process mining, simulation) and bring insights into active engagements
Learn and grow by working alongside some of the best Operations and Process Improvement experts in the business, as well as Point B Solutions experts in other areas such as change management, org design, technology, strategy, mergers & acquisitions, data & analytics, and others
Exercise an entrepreneurial spirit and contribute to the firm’s growth as an employee-owner

Skills

Key technologies and capabilities for this role

automationbusiness process analysisrequirements definitionfunctional specificationstechnical specificationsROI analysisdigital workflowsprocess modeling

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Associate, Intelligent Operations role?

Key skills include participating in automation development life cycles, analyzing business processes, designing process automation solutions using low-code and RPA tools, supporting data discovery and validation, and configuring automated workflows.

What is the company culture like at Point B?

Point B emphasizes partnership with clients, listening carefully, responding with agility, accelerating time to value, and prioritizing client success as their own success, evidenced by their world-class NPS score.

What makes a strong candidate for this role?

Strong candidates should have experience in automation development, business process analysis, low-code/RPA tools, data handling, and client collaboration across industries like Healthcare and Financial Services.

Point B

Consulting firm for data-driven solutions

About Point B

Point B helps organizations address significant challenges by using data and technology. The firm focuses on business consulting, providing customized solutions that promote sustainable and equitable outcomes. Their services include data analytics, technology implementation, and strategic planning, which are tailored to meet the specific needs of each client. Point B differentiates itself from competitors by emphasizing sustainability, social justice, and community engagement in its mission. The goal of Point B is to create a positive impact for clients and the broader community while delivering exceptional value through an inclusive culture and top talent.

Seattle, WashingtonHeadquarters

1995Year Founded

BUYOUTCompany Stage

Data & Analytics, Consulting, Social ImpactIndustries

501-1,000Employees