Associate Environment Manager at Ada

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Software DevelopmentIndustries

Requirements

Experience in test environment management or product support
Strong understanding of Agile, DevOps, and Waterfall delivery models
Familiarity with cloud platforms such as AWS and Azure
Excellent communication and collaboration skills across teams
Proven experience managing or supporting test environments or products
Solid grasp of software development lifecycles and how environments support each phase
Knowledge of environment provisioning and configuration in cloud-based infrastructures
Strong stakeholder management and cross-functional collaboration skills

Responsibilities

Maintain healthy, available, and fit-for-purpose test environments
Manage schedules, assets, and conflicts with precision
Troubleshoot and resolve environment issues efficiently
Drive smart reuse to improve efficiency and reduce costs
Monitor performance and proactively identify risks
Communicate clearly with stakeholders and keep them informed

Skills

Test Environment Management

Agile

DevOps

Waterfall

AWS

Azure

Cloud Provisioning

Stakeholder Management

Troubleshooting

Performance Monitoring

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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