[Remote] Associate Director; Software Renewals at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree preferably in a business or technical discipline and/or equivalent work experience
8 or more years of experience in Procurement of IT systems and/or software
5 years of experience managing and leading teams
Indirect Procurement experience identifying potential ‘best fit’ suppliers for internal business partner needs
Experience developing strategy, negotiating contracts and managing supplier relationships
Knowledgeable in project management methodologies, tools, understanding of IT products and services, including software, hardware, and cloud solutions
Business analysis skills to drive and implement sourcing programs and services aligned with business partners strategies
Strong financial and business acumen (understanding/ability to communicate ‘revenue recognition’, SLA’s, to external partners)
Effectiveness in working collaboratively with cross-functional teams
Outstanding communication (oral and written) and interpersonal skills, including assertiveness, courage, and the ability to influence others
Excellent relationship management skills, demonstrating mature confidence and integrity
Demonstrated ability to negotiate with suppliers to secure favorable terms, pricing, and compliance

Responsibilities

Lead the end-to-end software renewal lifecycle for enterprise applications and platforms
Develop and execute renewal strategies aligned with Humana’s technology roadmap, budget, and compliance requirements
Establish governance frameworks for software renewals, including escalation paths, approval workflows, and renewal thresholds
Partner with IT, Legal, Finance, and business partners to ensure timely, cost-effective renewals
Negotiate with suppliers to secure favorable terms, pricing, and compliance
Maintain a centralized renewal calendar and proactively manage upcoming renewals
Analyze software usage, licensing models, and contract terms to identify optimization opportunities
Ensure adherence to internal procurement policies and external regulatory requirements
Provide leadership and mentorship to renewal associates
Influence and collaborate with peers across the IT Procurement & Supplier Management team
Analyze software spend and identify cost-saving opportunities to maximize ROI
Develop risk- and probability-adjusted multi-year savings forecasts and annual savings goals
Support enterprise transformation initiatives by aligning renewal strategies with cloud migration, digital modernization, and platform consolidation efforts
Leverage internal and external resources to deliver results efficiently
Oversee supplier analysis including capabilities, goals, risk profile, and financial health
Stay informed on industry trends, emerging technologies, and competitive offerings
Collaborate cross-functionally to align procurement with organizational strategies
Develop multi-year sourcing pipelines that drive total value, including cost savings and supplier innovation
Drive compliance with preferred-supplier programs through change management and communications
Coordinate with Procurement Operations and Corporate Account Payables to ensure seamless associate experience
Drive continuous improvement initiatives to streamline renewal processes, reduce cycle times, and enhance stakeholder satisfaction

Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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