Associate Director, Program Success at Brave

Atlanta, Georgia, United States

Brave Logo
$79,200 – $99,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Nonprofit, EducationIndustries

Requirements

  • Experience managing part-time staff or graders, including onboarding, quality assurance, and feedback
  • Ability to collaborate with program facilitators, directors, and cross-functional teams
  • Proficiency in data management, analysis, dashboards (e.g., Salesforce), and auditing processes
  • Skills in stakeholder management, coaching underperformers, and escalation support
  • Familiarity with academic policies, rubrics, learning objectives, and higher education partnership standards
  • Strong communication and training skills for leading sessions, communities of practice, and volunteer support
  • Capability to track performance, engagement, and interventions across sites and sections

Responsibilities

  • Supervise and support a pool of part-time Graders, including onboarding, quality assurance, feedback cycles, training, and intervention for underperformers (Stakeholder Management, 40%)
  • Collaborate with Program Facilitators and Director of Academic Success to implement volunteer (Leadership Coaches) support, accountability, and coaching structures (Stakeholder Management, 40%)
  • Co-design and lead grader training cycles and communities of practice for grading consistency (Stakeholder Management, 40%)
  • Ensure rubric adherence, grading turnaround times, and conduct periodic audits of feedback quality across all sites (Course Data Management & Analysis, 40%)
  • Manage grading performance dashboards, share trends/insights with leadership, and support struggling students via tiered interventions (Course Data Management & Analysis, 40%)
  • Partner to maintain high-quality volunteer experience through communication, resources, recognition, tracking in systems like Salesforce, and leading coaching/onboarding (Leadership Coach Experience and Retention Support, 15%)
  • Collaborate with cross-functional teammates to refine scalable systems, share data insights for improvements, document best practices, and participate in knowledge sharing (Team Collaboration & Knowledge Sharing, 5%)

Skills

Stakeholder Management
Team Supervision
Onboarding
Quality Assurance
Feedback Cycles
Coaching
Grading Strategy
Academic Policies
Volunteer Management

Brave

Privacy-focused browser and search engine

About Brave

Brave focuses on enhancing the web experience for users by providing a privacy-oriented browser and search engine. The Brave Browser blocks third-party ads and trackers by default, allowing for fast and private browsing. Brave Search serves as a private search engine, offering users a secure way to find information online. The company also features Brave Ads, which delivers advertising without the use of cookies, enabling advertisers to connect with audiences that are typically hard to reach. Users of Brave can earn cryptocurrency rewards for their attention to ads, while content creators can benefit from new revenue opportunities. Unlike other browsers and search engines, Brave prioritizes user privacy and offers a unique model that benefits both users and advertisers.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$36MTotal Funding
SERIES_ACompany Stage
Consumer Software, Fintech, Crypto & Web3Industries
201-500Employees

Benefits

Highly competitive salaries & benefits
Generous home-office stipends
Fully remote team
Flat org structure
Opportunity to get in early at a hyper-growth company, and revolutionize the web

Risks

Competition from other privacy-focused browsers like DuckDuckGo and Firefox is intensifying.
Dependence on Solana for BAT rewards poses risks due to network outages.
AI features may raise data privacy concerns and regulatory scrutiny.

Differentiation

Brave offers a privacy-focused browser and search engine, blocking third-party ads by default.
Users earn cryptocurrency rewards through Brave's unique digital ads platform.
Brave integrates AI features like Leo AI and CodeLLM for enhanced user experience.

Upsides

Growing demand for privacy-focused products boosts Brave's user base and market position.
Rising interest in cryptocurrency aligns with Brave's BAT rewards system.
Increased adoption of alternative search engines benefits Brave Search's growth.

Land your dream remote job 3x faster with AI