Associate Director, Product Management - Provider Operations (Healthcare Payer) at Brillio

St. Louis, Missouri, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

7+ years of product management or project management experience within healthcare enterprise solutions
Proven experience managing provider-facing digital products, with a track record of delivering successful launches and measurable outcomes
Strong understanding of provider operations, especially within payer environments; familiarity with provider portals such as Availity is a plus
Ability to define and track KPIs and OKRs and translate insights into strategic actions
Skilled in developing user journeys, product requirements, and feature specifications
Demonstrated ability to influence stakeholders and present to senior leadership with executive presence
Deep understanding of agile development methodologies and participation in cross-functional scrum teams
Exceptional communication, collaboration, and stakeholder management skills
Bachelor’s degree in Computer Science, Nursing, Healthcare Administration, or a related field required
Master’s degree preferred

Responsibilities

Lead end-to-end product lifecycle for provider-facing digital capabilities, from strategy and planning to execution and optimization
Define and manage product roadmaps and priorities based on market research, customer needs, and business goals
Partner cross-functionally with engineering, design, operations, and business teams to define requirements and ensure successful delivery of enhancements and new features
Engage directly with providers, internal stakeholders, and external partners to gather insights and validate product concepts
Develop business cases, define KPIs, and track product performance using data-driven decision-making and A/B testing
Drive agile execution, including participation in backlog grooming, sprint planning, and scrum ceremonies
Support release planning, business-level verification, and market testing of new product features
Communicate product vision, benefits, and value propositions clearly to internal teams and executive leadership
Foster a culture of continuous improvement by analyzing feedback and evolving the provider experience through personalization and journey orchestration

Skills

Key technologies and capabilities for this role

Product ManagementProduct StrategyRoadmap DevelopmentMarket ResearchCustomer NeedsBusiness AnalysisData-Driven Decision MakingA/B TestingAgile ExecutionStakeholder ManagementProvider-facing digital productsHealthcare enterprise solutions

Questions & Answers

Common questions about this position

What experience level is required for this Product Management role?

The role requires 7+ years of product management or project management experience within healthcare enterprise solutions, with proven experience managing provider-facing digital products.

What are the key skills needed for this position?

Key skills include strong understanding of provider operations in payer environments, ability to define and track KPIs and OKRs, deep knowledge of agile methodologies, exceptional communication and stakeholder management, and skills in developing user journeys and product requirements.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What education is required for this Associate Director role?

A Bachelor’s degree in Computer Science, Nursing, Healthcare Administration, or a related field is required, with a Master’s degree preferred.

What makes a strong candidate for this product management position?

Strong candidates have 7+ years in healthcare product management, experience with provider-facing products in payer environments, agile expertise, and the ability to influence stakeholders and drive data-informed decisions.

What preferred experiences are highlighted for this role?

Preferred experiences include care management and digital health solutions, designing personalized experiences with A/B testing, and familiarity with journey mapping and orchestration tools.

Brillio

Technology consulting for digital transformation

About Brillio

Brillio helps businesses with their digital transformation by providing technology consulting services. The company focuses on creating customized digital solutions that utilize artificial intelligence and cloud technologies to meet the specific needs of each client. This includes improving operational efficiency and enhancing user experiences through real-time responses and better workflows. Brillio serves a variety of clients, including large Fortune 500 companies, with a strong emphasis on the healthcare sector. Unlike many competitors, Brillio's approach is centered on developing bespoke solutions that give clients a competitive advantage, aiming to help them evolve into 'generative enterprises.' The company's goal is to drive significant improvements in business operations and outcomes through its consulting services and technology implementations.

Edison, New JerseyHeadquarters

2014Year Founded

LATE_VCCompany Stage

Consulting, AI & Machine Learning, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Risks

High competition in tech may impact Brillio's talent acquisition and service scaling.

Over-reliance on healthcare exposes Brillio to sector-specific regulatory and funding risks.

Expansion into new markets may stretch resources, leading to potential operational inefficiencies.

Differentiation

Brillio specializes in bespoke digital solutions for diverse industries, focusing on AI and cloud.

The company is recognized as an Enterprise Innovator in healthcare payer services.

Brillio's Cloud and AI Studio aims to modernize enterprise IT systems and optimize workflows.

Upsides

Increased demand for AI-driven healthcare solutions boosts Brillio's market potential.

Expansion in India enhances service delivery and innovation through a growing tech talent pool.

Recognition in Open Banking IT Services highlights Brillio's role in financial digital transformation.

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