Responsibilities

The Associate Director will develop and manage the fraud risk strategy across the lifecycle of customer accounts. Responsibilities include standardizing and maintaining the fraud incident reporting process, collaborating with regulators and law enforcement agencies, and developing account-related fraud policies such as Identity Verification and Know Your Customer procedures. The role involves overseeing risk controls, ensuring compliance with global regulatory requirements, and providing insights to improve fraud prevention processes. Additionally, the director will work closely with internal teams to address new fraud risks and align fraud risk management practices with business objectives, while engaging with senior leadership to present trends and strategies for risk mitigation.