Associate Director Cybersecurity - IAM Access Operations at AT&T

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, CybersecurityIndustries

Requirements

Deep IAM technical expertise
Proven leadership skills
Exceptional interpersonal skills
Sharp analytical thinking
Proven track record of delivering high-impact outcomes in complex, time-sensitive environments
Ability to balance strategic planning with hands-on technical guidance
Office presence minimum of 5 days per week (U.S.-based, no relocation offered)

Responsibilities

Direct the development and execution of comprehensive support strategies for IAM technologies and services
Lead strategic planning initiatives and develop product support roadmaps aligned with organizational objectives and stakeholder requirements
Collaborate with internal stakeholders, end user communities, and partner groups to define strategic direction for IAM operations
Lead the design and implementation of IAM governance frameworks, policies, and operational procedures
Develop strategic compliance programs aligned with NIST and cybersecurity frameworks to ensure enterprise-wide adherence to security standards
Provide strategic direction and leadership across multiple IAM operational functions including IGA, PAM, authorization management, and enterprise identity services
Oversee teams responsible for enterprise authentication platforms including RSA infrastructure, licensing management, and comprehensive user support services across internal and external deployments
Direct teams responsible for establishing and maintaining support for legacy IAM tools, MFA platforms, and security systems
Lead modernization efforts while ensuring continuity of operations and service excellence

Skills

IAM

Identity and Access Management

Access Operations

Cybersecurity

Team Leadership

Strategic Planning

Operational Excellence

Analytical Thinking

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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