Associate – Content Operations at Sporty Group

Mumbai, Maharashtra, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Sports, Gaming, Media, FintechIndustries

Requirements

Fluent in written and spoken English
Exceptional attention to detail and proven ability to maintain precision in a fast-paced, dynamic content environment
Strong Excel / Google Spreadsheet skills for daily operational tracking, data analysis, and reporting
Solid understanding of current global sporting activities, prominent sports/teams, and geographical sporting preferences
Minimum 1 year of experience managing or deploying content for the customer-facing front end of an E-Commerce or related online platform
Minimum 1 year of operations support experience. (Previous experience in sports related platforms is a plus.)
Bachelor's degree or equivalent higher education is beneficial
Flexibility to work night shifts and weekends on a rotational basis is required

Responsibilities

Plan, schedule, and execute all day-to-day backend content operations, including the timely deployment of creative assets, content modifications, and promotional campaigns, ensuring 100% accuracy and visual integrity across the site
Efficiently multitask and coordinate backend content deployment and troubleshooting across multiple global regions
Monitor and maintain the functional integrity and visual performance of the site's backend with a zero margin of error and no delays
Manage and resolve all operational and customer service escalations (Level 2/3)
Use system tools and available data to troubleshoot issues efficiently and ensure error-free, high-quality solutions
Proactively analyze existing operational processes to identify and suggest performance improvements and efficiency gains, utilizing a creative approach to problem-solving
Document and escalate product improvement opportunities to concerned stakeholders to enhance the platform's content and performance
Apply strong global sports knowledge and research skills to proactively identify content gaps and potential business opportunities for the platform
Maintain content consistency and adherence to all regulatory and internal compliance standards

Skills

Content Deployment

Creative Assets Management

Troubleshooting

Escalation Management

Process Analysis

Sports Knowledge

Research Skills

Sporty Group

Sports app for news, scores, streaming

About Sporty Group

Sporty.com is a sports app designed for sports enthusiasts, offering features such as sports news, live football scores, live streaming, sports odds, and interactive chat. Users can follow, like, share, and watch sports content without any cost or advertisements, creating a seamless experience. The app targets sports fans who want real-time information and community engagement. Unlike competitors, Sporty.com provides free access to its services, aiming to build a large user base that can be monetized through partnerships and sponsorships in the future. The goal of Sporty.com is to enhance the sports viewing experience while fostering a loyal community of sports fans.

Campbell, CaliforniaHeadquarters

2013Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, EntertainmentIndustries

51-200Employees

Benefits

Quarterly Bonus

Flexible Work Hours

Paid Vacation

Annual Company Retreat

Risks

Resource allocation to Sociable Soccer may divert focus from Sporty.com's core offerings.

Technical integration of Sociable Soccer may affect user experience on Sporty.com.

Unified login system poses potential cybersecurity risks if not properly managed.

Differentiation

Sporty.com offers a free, ad-free sports app experience, unlike many competitors.

The app provides interactive features like chats with football legends, enhancing user engagement.

Sporty.com integrates live scores, streaming, and sports news in one seamless platform.

Upsides

Acquisition of Sociable Soccer expands Sporty Group's reach into the gaming sector.

Partnerships with sports organizations enhance content and provide monetization opportunities.

Growing demand for real-time sports information boosts Sporty.com's user base.

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