High School Diploma or equivalent (GED), plus one of the following (preference given in order): 6 years of Gas Operations experience, company approved gas certification program (e.g., Middlesex Natural Gas Field Technician), Associates Degree or higher in a related field (e.g., Engineering, Construction, Business), or 2 years related technical training
Ability to plan and perform a variety of technical assignments associated with the installation and replacement of Yankee Gas facilities
Working knowledge of engineering construction and maintenance policies, procedures, and practices related to the natural gas industry
Thorough knowledge of applicable State and Federal government codes and regulations affecting a gas distribution company
Working knowledge of accounting and business practices
Working knowledge of and ability to operate a computer and utilize computer applications
Knowledge of environmental requirements as they affect operational activities
Excellent oral and written communication skills and administrative abilities
Independent decision-making capabilities
Ability to successfully complete the TMP (Time Merit Progression) training
Responsibilities
Prepare cost estimates, work requests, material requisitions, and submit necessary permit applications for all planned construction and maintenance work
Input design information into appropriate systems based on provided field data
Ensure customer meter sets are complete to assure accounts are established and initial bill is rendered in a timely manner
Document statuses within the appropriate systems based on the associated business process
Act as customer's secondary contact for installation and replacement of gas facilities; provide support in fielding and directing customer-based inquiries or complaints; coordinate communications with associated departments as needed
Assist with compiling necessary paperwork for the installation or replacement of gas facilities
Participate in the instruction of new and less experienced Construction Technicians in job techniques, methods, and procedures
Plan, design, and layout installations or replacement of gas facilities, including performing CBYD pre-mark
Initiate contact and perform site meetings with appropriate internal and external parties to review design and process
Acts as support working with the Construction Technician assigned to the request to design, communicate, and follow up on installations or replacements of gas facilities; duties as a secondary for technical field activities in conjunction with a Construction Technician