Associate, Client Support (Energy) at S&P Global

Makati, National Capital Region, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

EnergyIndustries

Requirements

Bachelor/Undergraduate Degree, preferably in Economics, Finance or Accounting
Fresh graduate or up to 2 years working experience
Knowledgeable in accounting and finance, the energy industry or the global economy
Customer-centric with positive personality, preferably with customer service working experience
Excellent critical thinking, writing, and verbal communication skills with strong attention to detail
Proactive and capable of multitasking effectively
Team-player mentality with strong collaboration skills
Experience with Salesforce or similar CRM applications (a plus)
Willing to work on a night shift schedule
Willing to come to the Makati office at least 2x a week

Responsibilities

Primary point of contact for providing critical research and value-add knowledge to diverse client base primarily in US and globally, through calls, e-mails and chats
Channel client ideas and feedback to content and product management teams to improve database and product quality and accuracy
Collaborate with senior team members on projects and build expertise in Energy industry sectors: natural gas, power, coal
Record webcasts providing walkthroughs of S&P Global Market Intelligence products and covering major industry trends
Support clients by collaborating with the financial modelling team to build customized, data-driven Excel models

Skills

Excel

SQL

Client Support

Research

Financial Modeling

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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