Assoc Mgr, Lab Operations at IQVIA

Singapore

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, Healthcare, Clinical ResearchIndustries

Requirements

Bachelor's Degree in Bioscience
7 years of experience in a regulated laboratory environment
Understands basic management approaches such as work scheduling, prioritizing, coaching, and process execution
Strong understanding of operations and methods; strong knowledge of study set up and cross-functional/system dependencies
In-depth knowledge of lab testing procedures and applicable laboratory testing regulations
Ability to analyze and interpret complex data
Working knowledge of quality assurance and quality control principles; in-depth knowledge of company-specific program requirements
Knowledge of occupational safety and health rules and regulations
Good written and oral communication skills
Effective supervision and coaching skills
Ability to assess and prioritize multiple tasks, projects, and demands

Responsibilities

Manages daily activities of assigned laboratory work group(s) through delegation, technical skills training, and supervision; meets regularly with staff and senior management to discuss and resolve workload and technical issues
Screens and assigns workload; plans, prioritizes, and assigns tasks and projects; determines resourcing needs for effective delivery
Counsels, trains, and coaches laboratory staff; assists in developing performance standards; monitors work, develops staff skills, and evaluates performance
Sets week-to-week operational activities for the team
Manages staff in accordance with organization’s policies and applicable regulations
Provides technical leadership to lab staff and cross-functionally in area of expertise
Troubleshoots complex technical challenges and implements resolutions
Handles hiring, training, performance management, and development of staff
Actively participates in development of standard operating procedures
Stays abreast of regulatory changes; identifies need for updates to internal procedures and leads revisions to meet regulatory requirements
Harmonizes global operational processes, as applicable
Independently identifies and evaluates instrumentation platforms
Evaluates cost considerations of new technologies and testing
Participates in budget planning based on revenue targets and financial goals, including consumables, instrumentation, and resourcing needs; identifies cost savings opportunities for reagents and supplies
Ensures adequate supply and inventory for testing delivery; keeps spend within budget
Ensures department activities meet quality and safety standards; drives individual accountability for quality and safety; leads quality and safety investigations and resolutions
Participates in strategy planning discussions for area of expertise
Monitors and analyzes operational metrics to identify improvements; drives continuous improvement initiatives for quality and efficiency
Ensures timely resolution of CAPA, quality incidents, compliance metrics, root cause analysis, and improvements
Assists in establishment and revision of laboratory policies and procedures; maintains control and quality assurance procedures
Keeps abreast of new technical developments; assists with implementation of new tests, equipment, programs, and procedures
Fosters unified culture, collaboration, cooperation, information sharing, and teamwork; participates in employee engagement initiatives
Supports safety, quality, and 6S requirements and initiatives
Complies with company's procedures and applicable regulatory requirements

Skills

Key technologies and capabilities for this role

Lab OperationsStaff ManagementTechnical TroubleshootingSOP DevelopmentRegulatory ComplianceBudget PlanningInventory ManagementQuality AssuranceSafety StandardsInstrumentation EvaluationPerformance ManagementTraining

Questions & Answers

Common questions about this position

What is the salary for the Assoc Mgr, Lab Operations position?

This information is not specified in the job description.

Is this a remote position, or is there a required location?

This information is not specified in the job description.

What key skills are required for this lab operations manager role?

The role requires technical leadership in lab operations, troubleshooting complex technical challenges, staff management including hiring and training, and knowledge of regulatory changes and quality standards.

What is the company culture like for this position?

The culture emphasizes fostering a unified team environment, collaboration, cooperation, sharing of information, and teamwork, while improving employee engagement to impact operational results and retention.

What makes a strong candidate for this lab operations management role?

Strong candidates will have experience in managing lab staff, providing technical leadership, driving quality and safety standards, budget planning, and continuous improvement initiatives.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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