Assistant Studio Manager, Denver - SoulCycle at Equinix

Denver, Colorado, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fitness, Health and WellnessIndustries

Requirements

Passion for the SoulCycle culture and brand
Interpersonally savvy with strong organizational abilities
Customer focus
Ability to creatively problem solve and learn on the fly
Embodies integrity, confidence, is a role model, and is bold
Expert on studio specific and company-wide operational procedures and policies
Strong ability to plan for projects, manage own schedule, prioritize, and meet deadlines under pressure
Legal right to work in the United States

Responsibilities

Foster the SoulCycle Community and Culture in the studio
Set the tone in the studio so the team loves to come to work
Build and foster relationships in the studio with instructors and local community
Proactively identify and address conflicts within the studio
Acknowledge studio team’s wins and show gratitude
Be open to, embrace, and manage change within the studio and team
Provide in-the-moment support to team to address rider requests
Be a hospitality champion providing exceptional hospitality to riders and staff, and inspire team to uphold high standards and core values
Confidently manage conflict in high-pressure situations
Develop meaningful relationships and connections with studio riders
Seamlessly transition self, team, and studio to new ways of working and processes
Develop and maintain schedules to ensure all operating processes are completed
Demonstrate a solution-oriented mindset and execute within company standards
Set priorities to ensure all deadlines are met
Develop checklists and operational schedules to maintain all facility aspects
Be future-oriented and plan for projects
Support Studio Manager in developing business plans to reach and exceed ridership and retail goals
Support Studio Manager in executing company-wide initiatives
Develop a holistic retail sales plan encompassing studio retail goals
Work alongside retail team to identify opportunities to grow studio retail business

Skills

Studio Management

Team Leadership

Customer Service

Conflict Resolution

Organizational Skills

Problem Solving

Community Building

Equinix

Digital infrastructure company

About Equinix

Equinix's mission is to provide a vendor-neutral multitenant data center where competing networks can securely connect and share data traffic. They interconnect industry-leading organizations such as finance, manufacturing, retail, transportation, government, healthcare and education across a digital-first world.

N/AHeadquarters

1998Year Founded

N/ACompany Stage

10,001+Employees