Assistant Store Manager Operations at Dick's Sporting Goods

Danbury, Connecticut, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

High School Diploma or Equivalent
1-3 years experience
1-3 years of retail management experience (or customer-focused experience)

Responsibilities

Partners with Store Manager on long-range management of the store workforce
Oversees payroll to meet budget, including effectively scheduling teammates based on athlete traffic and analyzing sales through reports
Hires and builds strong teams by partnering with the Store Manager to create targeted hiring strategies and recruit within the community
Leads with coaching and development in handling teammate discipline, appraisals, performance matters, and makes recommendations for termination and advancement
Plans, organizes, and controls store operations 90 days out with guidance from the Store Manager
Creates a hassle-free shopping experience by identifying opportunities and validating key in-store programs (e.g., BOPIS, ship-from-store)
Directly manages team in assigned department(s) and has dotted line responsibility for other areas when serving as Head Coach; ensures merchandising standards (merchandise exposure, visual, pricing, signage)
Holds teammates accountable for operational guidelines, brand standards, customer service expectations, and company policies
Ensures compliance with company operational processes (e.g., firearm compliance, cash handling, safety) and conducts Loss Prevention audits; serves as "Shrink Coach" if applicable
Prioritizes training, coaching, and development of self and others through motivation, hands-on coaching, exposure, stretch assignments, and building development plans
Maintains a people-first culture by connecting with teammates, building trust and respect, and creating a high-energy environment
Creates an inclusive store environment where everyone feels safe, welcome, and encouraged; supports community give-back opportunities

Skills

Payroll Management

Sales Analysis

Team Scheduling

Recruiting

Employee Coaching

Performance Management

Merchandising

Customer Service

Retail Operations

BOPIS

Firearm Compliance

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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