Assistant Store Manager Hardlines at Dick's Sporting Goods

Fort Wayne, Indiana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

1-3 years of retail management experience (or customer-focused experience)
Strong problem-solving ability and analytical skills
Flexible availability – including nights, weekends, and holidays

Responsibilities

Oversee store operations in their area of the store and drive the highest level of brand and operational excellence
Ensure team delivers hassle-free and engaging customer service
Prioritize teammate coaching, development, and wellbeing while monitoring financial metrics, store performance, and short/long term planning
Manage the day-to-day operational aspects of their store department
Operationally plan and organize both short-term and long-term, with the guidance of the Store Manager
Actively recruit in the community and support opportunities for teammates to give back to their community
Partner with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling)
Hold team accountable for meeting operational guidelines, brand standards, customer service expectations, and company policies
Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures
Transparently communicate and find creative ways to build an engaging environment for the team
Demonstrate passion for coaching and development of oneself and others; infuse learning into day-to-day leading
Create an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect

Skills

Key technologies and capabilities for this role

Customer ServiceTeam ManagementRetail OperationsOperational PlanningWorkforce PlanningPayroll ManagementSchedulingLoss PreventionCash HandlingSafety ComplianceRecruitingCoaching

Questions & Answers

Common questions about this position

What experience is required for the Assistant Store Manager position?

The role requires 1-3 years of retail management experience or customer-focused experience.

What skills are needed for this role?

Candidates need strong problem-solving ability and analytical skills, along with flexible availability including nights, weekends, and holidays.

Is this a remote position or does it require on-site work?

This is an in-store retail management role requiring presence in the store to oversee operations and customer service.

What is the company culture like at DICK’S Sporting Goods?

The company emphasizes an inclusive and diverse workforce, creating a welcoming environment where teammates and customers feel safe and respected, with a focus on coaching, development, and community involvement.

What makes a strong candidate for this Assistant Store Manager role?

A strong candidate has 1-3 years of retail management experience, strong problem-solving and analytical skills, passion for coaching and building inclusive teams, and flexible availability.

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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