Assistant Overnight Manager Full Time at BJ's Wholesale Club

Newark, Delaware, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Ability to work closely with the Assistant Club Manager of Merchandise
Capability to direct the work of the overnight team without direct supervisory responsibilities
Skills to coach, teach, and develop overnight team members to ensure Grand Opening Look Daily (GOLD) standards
Ability to teach, develop, and motivate team members for successful execution of club merchandising
Serve as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts
Must complete yearly certification for a forklift license (BJ’s covers applicable costs and training)
Demonstrate inclusive behavior, make ethical choices, and approach work with a positive and solution-oriented mindset
Foster open communication, trust, and a safe, collaborative environment
Acknowledge others’ contributions and support team success
Ensure daily execution of GOLD Member Standards and reinforce key service behaviors (Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; Listen, Apologize, Solve, Thank (LAST))
Engage with Members in a friendly and helpful manner
Address Member questions or concerns promptly and escalate unresolved issues
Maintain Club Standards and deliver GOLD Standards consistently
Perform daily responsibilities with accuracy and consistency to support club goals and financial performance

Responsibilities

Ensure merchandise is properly stocked and available for sale
Maintain presentation standards
Deliver a positive member experience
Oversee the nightly execution and performance of merchandise department tasks
Direct the work of the overnight team
Coach, teach, and develop overnight team members to ensure GOLD standards through excellent merchandising
Ensure merchandise is available for sale in proper quantities throughout the club
Serve as Manager on Duty (MOD) for club operations, team leadership, and Member engagement as needed
Complete yearly forklift license certification
Live company values by demonstrating inclusive behavior, ethical choices, and a positive mindset
Create a safe and collaborative environment with open communication and trust
Celebrate and acknowledge team members' contributions
Guarantee service excellence by executing GOLD Member Standards and key service behaviors across the club
Engage with Members to contribute to a premium shopping experience
Respond to Member needs promptly and escalate issues as necessary
Consistently deliver GOLD Standards and contribute to club goals in key performance areas
Achieve financial performance through cost discipline

Skills

Key technologies and capabilities for this role

merchandise stockingpresentation standardsinventory managementteam directionnight operationscustomer experience

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include weekly pay, free BJ’s memberships, generous paid time off, flexible health benefits, 401(k) with company match, and employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.

Is this a full-time position?

Yes, this is a full-time employment position.

What is the salary for the Assistant Overnight Manager role?

This information is not specified in the job description.

Is this role remote or on-site?

This information is not specified in the job description.

What skills or responsibilities are key for this role?

Key responsibilities include ensuring merchandise is stocked and presented properly, directing the overnight team, coaching and developing team members for GOLD standards, and serving as Manager on Duty as needed. Must complete yearly forklift certification, with BJ’s covering costs.

What is the company culture like at BJ’s Wholesale Club?

The culture emphasizes a world-class team making real impact, living values like inclusive behavior and ethical choices, creating safe collaborative environments, and celebrating team members' contributions.

What makes a strong candidate for this Assistant Night Manager position?

Strong candidates should excel in directing teams without direct supervision, coaching and developing overnight staff, maintaining merchandising standards, and handling full club operations as Manager on Duty when needed.