Assistant Operational Communications Manager at OLIVER Agency

Birmingham, England, United Kingdom

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Wealth Management, MarketingIndustries

Requirements

Strong communication, stakeholder and relationship management skills
Excellent organisational skills, being confident with managing various priorities
The ability to multi-task and manage multiple work streams simultaneously
Passionate about customers and delivering against customer needs whilst balancing business objectives
An enquiring mind and a flair for problem solving
The ability to work under pressure to set deadlines
Excellent verbal and written skills
Experience developing communication strategies to transform communication
Background in Transformation, Communications, Marketing, CRM, Digital, Business Strategy, Analytics or Insights

Responsibilities

Managing multiple work streams simultaneously, ensuring communications are delivered coherently to customers, on time and within budget
Understanding governance around communications and ensuring products and services are represented correctly and comply with finance and advertising regulation
Support senior team members in delivering communication strategies for priority business areas and projects
Proactively identify opportunities to enhance communication efforts and drive continuous improvement for customers and colleagues
Contributing to the planning and prioritisation of communication requests, fully considering the impact on the customer journey
Facilitation/managing stakeholder requirements and aligning to the strategy
Transforming communication
Reviewing communications aligning to the Consumer Understanding outcome of Consumer Duty Regulation and UK Brand guidelines
Ensuring high quality content is produced that drives good outcomes for customers and delivers against business objectives

Skills

Customer Communications

Regulatory Compliance

Consumer Duty Regulation

Brand Guidelines

Communications Governance

Finance Regulation

Advertising Regulation

Project Management

Budget Management

OLIVER Agency

Creates customized in-house marketing agencies

About OLIVER Agency

OLIVER specializes in creating and managing customized in-house agencies and marketing ecosystems for brands, achieving an average of 30% savings on marketing spend. They leverage the Oliver Marketing Gateway technology and collaborate with The Brandtech Group to integrate external capabilities into clients' operations.

151 Rosebery Ave, London EC1R 4AB, UKHeadquarters

2004Year Founded

M_AND_ACompany Stage

ConsultingIndustries

1,001-5,000Employees