Assistant Night Manager Full Time at BJ's Wholesale Club

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Ability to work closely with the Assistant Club Manager of Merchandise
Skills in directing the work of the overnight team without direct supervisory responsibilities
Ability to coach, teach, and develop overnight team members to ensure Grand Opening Look Daily (GOLD) standards
Knowledge of club merchandising to ensure merchandise is available in proper quantities
Capability to serve as Manager on Duty (MOD) for the club, taking full responsibility for operations, team leadership, and Member engagement during assigned shifts
Must complete yearly certification for a forklift license (BJ’s covers costs and training)
Demonstrate inclusive behavior, ethical choices, and a positive, solution-oriented mindset
Foster open communication, trust, and a safe, collaborative environment
Acknowledge contributions, support team success, and create a positive work environment
Ensure execution of GOLD Member Standards and reinforce service behaviors (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean; Listen, Apologize, Solve, Thank)
Engage with Members friendly and helpfully, address questions/concerns promptly, and escalate unresolved issues
Maintain club standards, perform responsibilities accurately to support performance goals, and exercise cost discipline

Responsibilities

Ensure merchandise is properly stocked and available for sale
Maintain presentation standards
Deliver a positive member experience
Oversee the nightly execution and performance of merchandise department tasks
Direct the work of the overnight team
Coach, teach, and develop overnight team members for excellent merchandising and GOLD standards
Teach, develop, and motivate team members for successful club merchandising execution
Serve as Manager on Duty (MOD) as needed, managing club operations, team leadership, and Member engagement
Complete yearly forklift license certification
Live company values through inclusive behavior, ethical choices, and positive mindset
Create a safe and collaborative environment with open communication and trust
Celebrate and acknowledge team members' contributions
Guarantee service excellence by executing GOLD Member Standards and key service behaviors across the club
Engage with Members to create a premium shopping experience and respond to their needs
Consistently deliver GOLD Standards and contribute to club goals in key performance areas
Achieve financial performance through cost discipline

Skills

Key technologies and capabilities for this role

merchandise stockingpresentation standardsinventory managementnight shift operationsteam directionmember experienceretail operations

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include weekly pay, free BJ’s memberships, generous paid time off, flexible health benefits, 401(k) with company match, and an employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What salary or compensation can I expect for the Assistant Night Manager role?

This information is not specified in the job description.

What skills or responsibilities are key for the Assistant Night Manager?

Key responsibilities include ensuring merchandise is stocked and presented properly, directing the overnight team, coaching and developing team members for GOLD standards, and serving as Manager on Duty as needed. Must complete yearly forklift certification, with BJ’s covering costs.

What is the company culture like at BJ’s Wholesale Club?

The culture emphasizes a world-class team that makes a real impact, living values like inclusive behavior and ethical choices, creating a safe collaborative environment, and celebrating team members' contributions.