Assistant Manager, Store at Brixmor Property Group

McAllen, Texas, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Progressively responsible retail experience (3 years)
Experience analyzing financial reports
Ability to manage store operations independently
Ability to manage effectively in a fast-paced environment
Ability to manage multiple situations simultaneously
Ability to manage resources ensuring established service levels are achieved at all times
Knowledge of customer service techniques
Knowledge of supervisory practices and procedures
Organization and planning skills
Strong operational skills in a customer-service environment
Strong problem-solving skills
Ability to communicate clearly and concisely, both orally and in writing
Ability to plan and prioritize workload
Ability to handle confidential and sensitive information

Responsibilities

Demonstrates a calm demeanor during periods of high volume or unusual events, and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team
Displays a "customer comes first" attitude by training and holding team members accountable for delivering legendary customer service
Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives
Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
Plans, identifies, communicates, and delegates appropriate responsibilities and practices along with the Store Manager to team members to ensure smooth flow of operations
Provides coaching and direction to the store team to take action and to achieve operational goals
Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals
Develops strategic and operational plans for the work group, manages execution, and measures results
Monitors and manages store staffing levels to ensure team member development and talent acquisition to achieve and maintain store operational requirements
Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations
Ensures adherence to applicable wage and hour laws for nonexempt team members and minors
Uses all operational tools to plan for and achieve operational excellence in the store (e.g., Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management)
Uses discretion in accessing external resources to support store operations and to execute Simon Corporate and Starbucks initiatives
Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance
Actively manages team members in collaboration with the Store Manager by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve team member performance. Manages ongoing team member performance using performance management

Skills

Key technologies and capabilities for this role

Customer ServiceStore OperationsStaffingTeam DevelopmentCoachingOperational PlanningTalent AcquisitionFinancial Performance

Questions & Answers

Common questions about this position

What is the employment type for this Assistant Manager position?

This is a full-time position.

Where is this job located?

The job is located at Starbucks La Plaza within a Simon Mall.

What key skills are needed for the Assistant Manager role?

Key skills include demonstrating a calm demeanor during high volume, delivering legendary customer service, coaching and directing the team, managing operations with integrity, and analyzing financial reports to address performance trends.

What is the company culture like for this role?

The culture emphasizes integrity, honesty, and knowledge that promote Starbucks' values and mission, with a focus on creating a welcoming environment, legendary customer service, and team development.

What makes a strong candidate for this Assistant Manager position?

A strong candidate excels in team management, operational planning, customer service leadership, performance coaching, and using tools for financial and inventory management while maintaining composure under pressure.

Brixmor Property Group

Owns and operates retail shopping centers

About Brixmor Property Group

Brixmor Property Group owns and operates around 360 retail centers in the United States, serving as important locations where retailers and communities interact. Their properties range from large shopping centers to smaller spaces available for lease or sale. The company focuses on sustainable growth by revitalizing underused assets and collaborating with businesses to create lively retail environments. Brixmor's revenue comes mainly from leasing spaces to a variety of tenants, including national retailers, local businesses, and seasonal pop-up shops. They offer flexible leasing options and prime locations to attract a diverse clientele. Brixmor stands out from competitors through its commitment to community engagement and sustainable practices, ensuring that its properties remain appealing and beneficial to both tenants and local communities.

New York City, New YorkHeadquarters

1985Year Founded

$400MTotal Funding

IPOCompany Stage

Real EstateIndustries

201-500Employees

Benefits

Paid parental leave

Medical/Rx/Vision coverage

Dental

Flexible spending accounts

401(k)

Life insurance

Service days

Education assistance

Risks

Rising interest rates could impact Brixmor's financing for acquisitions and redevelopment.

E-commerce growth may reduce foot traffic to Brixmor's physical shopping centers.

Potential tenant bankruptcies could increase vacancy rates and reduce rental income.

Differentiation

Brixmor focuses on grocery-anchored centers, ensuring stable foot traffic and revenue.

The company partners with entrepreneurs to revitalize underused assets, enhancing community value.

Brixmor offers flexible leasing options, attracting diverse tenants including pop-up shops.

Upsides

Moody's upgraded Brixmor's credit rating to 'Baa2', reflecting strong operating results.

Record occupancy rates and lease retention indicate robust demand for Brixmor's properties.

Brixmor's focus on sustainability aligns with increasing tenant and investor preferences.

Land your dream remote job 3x faster with AI

Try Jobo Free