Assistant Director - Field Policy at Northwestern Mutual

Milwaukee, Wisconsin, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Financial ServicesIndustries

Requirements

Series 7, Series 24 strongly preferred (or ability to obtain within 6 months of hire)
Bachelor's degree and a minimum of 7 years of professional experience in the insurance industry with risk and investment products, plus additional experience in broker-dealer supervision, law, or compliance
Demonstrated ability in independent and collaborative problem solving, critical thinking and assessment skills, navigating ambiguity, influencing without authority, project management, implementation, and decision-making
In-depth knowledge of the culture and structure of the Company and its field force, as well as experience working directly with the field
Superior oral and written communication skills, including experience delivering difficult messages and working to consensus across departments and interests
Proven ability to build rapport and exercise tact, diplomacy, and resourcefulness in dealing with external and internal customers; cultural competence, interpersonal savvy, and emotional intelligence
Ability to lead projects across department lines and negotiate/influence others
Comfortable working in an ever-changing environment, with ability to identify key issues, prioritize their impact, provide recommendations, and implement timely solutions
Classified as a Registered Representative under NMIS guidelines, requiring fingerprinting

Responsibilities

Act as a subject matter expert on distribution policy, addressing related matters and independently resolving inquiries
Provide primary consultation on field policies for issues across the enterprise, offering guidance to home office stakeholders, field leaders, financial representatives, and their teams on unique and unprecedented policy issues
Lead project or program management efforts related to Field Policy to identify gaps, best practices, and proactive solutions to business challenges
Support the development and revision of field policies in collaboration with cross-functional partners
Work closely with enterprise partners to build alignment on escalations and lead the development and implementation of recommended solutions; serve as the escalation lead for complex, sensitive, and non-standard field policy-related matters
Lead or participate in departmental business and/or enterprise projects as required
As a registered securities principal, oversee the work of non-registered staff members
Demonstrate broad decision-making and problem-solving latitude, creativity, and accountability to address non-standard situations, promote adherence to and apply policies, and grant approval in non-standard scenarios to Company and NMIS policy
Provide counsel and recommendations to field management, Field Performance teams, and business leaders on escalated issues
Support the development/improvement, implementation, and oversight of new processes or enhancements to existing processes to address changes in business direction or regulatory requirements

Skills

Policy Administration

Policy Consultation

Project Management

Escalation Resolution

Securities Principal

Cross-Functional Collaboration

Decision Making

Problem Solving

Regulatory Compliance

Northwestern Mutual

Provides financial security services, and wealth management

About Northwestern Mutual

Northwestern Mutual offers personalized financial planning, life insurance, and investment services, leveraging leading-edge technology to manage over $125 billion in client assets for more than 4.5 million clients.

Milwaukee, WisconsinHeadquarters

1856Year Founded

N/ACompany Stage

Consulting, Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Growing your Career

Compensation & Time Off

Insurance plans

Health Savings Account

Wellness programs & resources

401(k) plan and cash balance contributions

Risks

Fintech platforms like Carefull challenge traditional financial advisory services.

Internal competition may arise from Wellthi's focus on the Black community.

Customer dissatisfaction may grow due to increased retirement age expectations.

Differentiation

Northwestern Mutual maintains the highest financial strength ratings in the industry.

The company launched 'The Great Realization' campaign to refocus customer priorities.

Northwestern Mutual offers a unique Long-Term Advantage product with life insurance benefits.

Upsides

The aging population increases demand for retirement planning and long-term care solutions.

Partnerships with tech firms enhance Northwestern Mutual's data analytics capabilities.

Digital transformation in insurance leads to more personalized customer experiences.

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