Assistant Dental Office Manager at Promise

West Orange, New Jersey, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Dental, HealthcareIndustries

Requirements

High School diploma or GED required
Experience using Outlook, Word, Excel preferred
Easily able to learn new technologies and systems required
Work experience in an administrative function and/or customer facing role required
Working knowledge of dental or medical front desk duties and responsibilities preferable
Previous dental office management work experience preferable
Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed

Responsibilities

Maintains control of patient scheduling
Addresses and resolves patient complaints
Reviews patient charts making corrections with posting if needed
Takes on the responsibility of the Treatment Plan Coordinator in some offices
Has working knowledge of all insurances; handling of claims, attachments for claims
Maintains collection controls and systems
Oversees daily closeout functions as well as daily deposit with the corporate office
Coordinates end-of-month functions with the corporate office & Dental Practice Manager
Monitors patient A/R
Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings
Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager
Contacts maintenance for all office equipment in need of repair for optimum function
Following up on unresolved tasks
Performs miscellaneous job-related duties as assigned
Coordinating office needs with Dental Practice Manager

Skills

Key technologies and capabilities for this role

Patient SchedulingPatient Complaint ResolutionPatient Chart ReviewTreatment Plan CoordinationOffice Management

Questions & Answers

Common questions about this position

What is the salary for the Assistant Dental Office Manager position?

This information is not specified in the job description.

Is this a remote position, or is there a specific location requirement?

This information is not specified in the job description.

What qualifications are required for this role?

A High School diploma or GED is required for the Assistant Dental Office Manager position.

What is the company culture like at ProSmile?

ProSmile offers a strong culture with compassionate and skilled dentists, a supportive team-oriented staff, and an environment focused on learning, growth, mentorship, and autonomy to create positive change.

What benefits are offered for this position?

The position offers competitive pay based on experience with a great benefit package.

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters

2017Year Founded

$46.8MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Government & Public Sector, Social ImpactIndustries

51-200Employees