ASESOR/A DE OPERACIONES Y PROCESOS | D.E. ATENCION AL CLIENTE at Santander

Queretaro, Queretaro, Mexico

Santander Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banca, Servicios FinancierosIndustries

Requirements

  • Mínimo 6 meses de experiencia en aclaraciones de tarjetas de crédito (Obligatorio)
  • Bachillerato (concluída) o Licenciatura (en curso, trunca o concluída) (Obligatorio)
  • Dominio de Excel (intermedio – avanzado) (Obligatorio)
  • Análisis de datos (Obligatorio)
  • Conocimiento de facturas de tarjetas de crédito (Obligatorio)
  • Front medios de pago y 390 (Deseable)

Responsibilities

  • Realizar cruces en Excel
  • Realizar análisis y validación de datos
  • Consultar movimientos de clientes en aplicativos Front y en 390
  • Operativa con red de sucursales
  • Garantizar la precisión y consistencia de la información operativa y de clientes, mediante la validación, análisis y conciliación de datos en herramientas como Excel y aplicativos institucionales (Front y 390)

Skills

Excel
Análisis de datos
Validación de datos
Front
390
Operativa bancaria

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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