Manager, Quality Assurance
DoorDashSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, LogisticsIndustries
Requirements
- Ability to communicate verbally and in writing with individuals or groups (e.g., customers, suppliers, associates)
- Experience implementing business plans, managing staffing, scheduling, assigning duties, and coordinating workloads
- Skills in monitoring and managing productivity through preparing, reviewing, and analyzing business reports
- Knowledge of maintaining quality and safety standards, training associates on Logistics and company policies, procedures, and compliance monitoring
- Ability to identify and resolve associate, customer, or supplier concerns through listening, consulting, and recommending corrective actions
- Experience supervising, developing associates and leaders, including performance monitoring, feedback, training needs identification, hiring, promotion, coaching, teaching, and evaluation
- Expertise in managing QA guidelines, procedures, and programs (e.g., slot profiling, inventory adjustments, cycle tests, outside storage, damages, strays, close date product, hazardous materials)
- Skills in managing systems hardware/software maintenance, installation, repairs, inventory tracking, and ordering components
- Ability to troubleshoot systems applications, collaborate with ISD and vendors, and support systems development
- Leadership qualities: Builds high-performing teams, embraces diversity, fosters belonging, works collaboratively, attracts/retains talent, acts with integrity, serves customers/members, strives for excellence
Responsibilities
- Communicate goals and manage staffing, scheduling, duties, and workloads to achieve facility goals (e.g., production, quality, safety)
- Monitor and manage productivity by preparing, reviewing, and analyzing business reports
- Maintain quality and safety standards by training associates, monitoring compliance, distributing procedures, and maintaining documentation
- Identify and resolve associate, customer, or supplier concerns by listening, consulting, and determining/recommending corrective actions
- Supervise and develop associates/leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, modeling policies, identifying training needs, and participating in hiring, promotion, coaching, teaching, and evaluation
- Manage execution of QA guidelines, procedures, and programs to increase efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle tests, outside storage, damages, strays, close date product, hazardous materials)
- Manage systems hardware/software maintenance and installation, oversee repairs, track inventory, and order components
- Troubleshoot systems applications by collaborating with ISD and vendors and supporting development of current/future systems
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for this Area Manager position?
The position is full time.
Is this Area Manager role remote or office-based?
This information is not specified in the job description.
What key skills are needed for the Area Manager - Quality Assurance/Systems role?
Key skills include communicating verbally and in writing, managing staffing and scheduling, monitoring productivity through business reports, maintaining quality and safety standards, and managing systems hardware/software maintenance and troubleshooting.
What is the company culture like at Walmart for this role?
The culture emphasizes Respect the Individual by building high-performing teams, embracing differences, creating belonging, working collaboratively, and attracting top talent, along with Act with Integrity by maintaining high standards of ethics and compliance while modeling Walmart values.
What makes a strong candidate for this Area Manager position?
Strong candidates should demonstrate experience in supervising and developing associates, executing QA guidelines, managing systems troubleshooting with ISD and vendors, and embodying Walmart's values of respecting individuals and acting with integrity.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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