Architect - AI
3cloudSalary not specified
- Full Time
- Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, AI/ML, Customer Relationship ManagementIndustries
Position Overview
- Location Type: Onsite (Headquartered in Palo Alto, California, with offices in seven global locations)
- Employment Type: Full-time
- Salary: Not specified
DevRev's AgentOS is a purpose-built CRM for SaaS companies, connecting users, sellers, support, product, and developers. It aims to reduce the need for multiple business apps and converge teams onto a single platform. DevRev is used by thousands of companies seeking low-latency analytics and customizable LLMs to thrive in the era of GenAI. DevRev has raised $100 million in funding and was recently named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey (former co-founder and CEO of Nutanix) and Manoj Agarwal (former SVP of Engineering at Nutanix), DevRev is focused on innovation and helping companies thrive in the evolving landscape of AI-driven SaaS.
Responsibilities
- Design, develop, and implement integrations, automations, and customizations to integrate DevRev with customers’ tech stack and workflows.
- Integrate DevRev with other SaaS and non-SaaS systems through ETL and/or real-time communication technical architecture.
- Utilize AI in novel ways to solve customer problems, including Generative AI techniques like prompt engineering for foundation large language models (LLMs) to enable great AI agent experience.
- Work on semantic search engine fine-tuning for better search accuracy.
- Conduct data analysis, writing SQL queries, and building dashboards to share insights and drive decision-making.
- Maintain proactive communication and feedback loops with all key stakeholders, including Customers, Engineering, Product, Customer Success & Support, Revenue, and Marketing.
- Learn new tools and guide customers through critical workflows, e.g., integration with code repositories.
Requirements
- Experience: 6+ years of experience in integration development, including ETL workflows in customer-facing SaaS environments.
- Data Integration: Deep experience in one-way and two-way data integration.
Company Information
- Founded: October 2020
- Founders: Dheeraj Pandey (former co-founder and CEO of Nutanix), Manoj Agarwal (former SVP of Engineering at Nutanix)
- Funding: $100 million
- Valuation: $1.1 billion
- Location: Palo Alto, California (with offices in seven global locations)
- Recognition: Forbes 2024 list of America’s Best Startup Employers
Skills
Integration Development
ETL Workflows
SQL
Data Analysis
Semantic Search
Prompt Engineering
AI/Generative AI
Dashboard Building
Workflow Automation
Real-time Communication
Customer Integration
Tool Learning
DevRev
Custom AI solutions for business efficiency
About DevRev
DevRev.ai focuses on enhancing business operations through its main product, Turing GenAI, which combines data engineering, knowledge graph, and customizable language model technologies. This tool helps businesses connect various departments like support, product management, and software development, allowing for smoother communication and collaboration. Clients can customize the AI solutions to fit their specific needs, whether they are small businesses or large corporations. Unlike many competitors, DevRev.ai emphasizes a tailored approach, ensuring that each solution is designed with a deep understanding of the client's unique challenges. The goal of DevRev.ai is to help businesses improve their efficiency and streamline their operations using advanced AI technologies.
Palo Alto, CaliforniaHeadquarters
2020Year Founded
$146.7MTotal Funding
SERIES_ACompany Stage
Enterprise Software, AI & Machine LearningIndustries
501-1,000Employees