Responsibilities

As an Applied AI Engineer, you will design, develop, and implement integrations, automations, and customizations to integrate DevRev with customers’ tech stacks and workflows, ensuring successful customer engagements. You will integrate DevRev with other SaaS and non-SaaS systems through ETL and/or real-time communication approaches, utilizing AI techniques such as prompt engineering for large language models to enhance the AI agent experience. You will also work on fine-tuning semantic search engines for improved accuracy, conduct data analysis to share insights, and proactively communicate with stakeholders including Customers, Engineering, Product, Customer Success & Support, Revenue, and Marketing to maintain feedback loops and guide customers through critical workflows.