AR Specialist

Salary: $45,000 - $55,000 (average base pay range) Employment Type: Full-time Location Type: Remote Time Zone Preference: EST or CST

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Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We provide small and medium-sized businesses with cloud-based, intuitive technology solutions that simplify the complexities of running and growing a business, allowing owners to focus on what they love. Our Xplor Pay platform ensures businesses get paid quickly and securely, without hidden fees, built on our own technology for fast, accurate, and transparent payments. We are unified by our purpose of helping people succeed, and our team members become part of the personal connection that strengthens relationships with Xplor products.

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Job Description

Join our Corporate Finance team as an AR Specialist and make a real impact daily. Every conversation, code line, and interface design is an opportunity to enrich our customers’ experiences. Reporting to the Order Cash Assist Lead, you will assist clients with invoicing inquiries, create invoices, and apply payments.

Key Responsibilities:

• Manage sales ledger and perform credit control tasks.
• Conduct month-end reporting for Accounts Receivable (AR).
• Handle mailbox and escalated queries from both internal and external stakeholders.
• Perform bank allocation for AR postings.
• Process Stripe subscriptions and allocate payments to accounting software.
• Maintain customer contracts and manage invoicing.
• Complete audit checks and tasks.
• Perform day-to-day finance processing.
• Report required projects and process improvements to the Order to Cash Manager.
• Review and reconcile integrations from operating platforms/Salesforce to Netsuite to ensure invoicing completeness and integrity.
• Create and review Standard Operating Procedures (SOPs) as needed.
• Implement process improvements for efficiency and accuracy.

Note: This position may be eligible for a discretionary annual bonus.

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Qualifications

We are looking for curious, empathetic, and motivated individuals who resonate with our core values, possess a positive outlook, are comfortable with ambiguity, and thrive in an evolving and complex environment. We value big-picture thinkers and doers who are both tactical and strategic, aim high, and prioritize people.

Required Qualifications:

• Finance or Accounting qualifications.
• Minimum of 3 years of work experience in a finance role, with a preference for Accounts Receivable experience.
• Proven credit control experience, including working with key accounts in a Business-to-Business (B2B) organization.
• Solid understanding of accounting principles within sales ledger and bookkeeping.
• Proficient Excel skills to a good standard.
• Experience with process improvement and system development.
• Excellent written and verbal communication skills, with a tactful telephone manner.
• Self-driven with a commitment to achieving high standards in problem resolution.
• Customer-centric approach with flexibility and the ability to manage overdue credit accounts using a risk-based approach to maintain customer relationships.

Preferred Qualifications:

• Experience with Stripe.
• Experience with Salesforce.
• Experience in developing SOPs.

Inclusion Statement: At Xplor, we believe that diverse perspectives drive innovation. Even if you don't meet every qualification, we encourage you to apply.

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Values and Life at Xplor

Our four core values guide our actions and interactions:

• Make life simple
• Build for people
• Move with purpose
• Create lasting communities

If these values resonate with you and describe the kind of colleagues you want to work with, we encourage you to apply.