Apprenticeship - Retail Operations Administrator at eBay

Billericay, England, United Kingdom

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Not SpecifiedCompensation

InternshipExperience Level

Full TimeJob Type

UnknownVisa

Retail, E-commerceIndustries

Requirements

Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint
Strong analytical capabilities with the ability to interpret and question data (preferred)
Demonstrates persistence and a proactive approach to problem-solving (preferred)
Takes ownership of responsibilities and applies initiative with a forward-thinking mindset (preferred)
Capable of managing multiple priorities and meeting deadlines in a fast-paced environment (preferred)

Responsibilities

Deliver administrative and operational support for National Retail, Nordic, and Digital channels
Serve as a central liaison for cross-functional coordination within the office
Oversee the end-to-end tracking and management of business cases
Process retailer orders and ensure timely delivery in accordance with agreed schedules
Coordinate delivery bookings via retailer platforms and communicate requirements to the warehouse
Monitor warehouse inventory, manage stock movements, and collaborate with third-party logistics providers
Prepare and distribute monthly inventory reports
Establish and maintain professional relationships with retail counterparts; provide secondary support to our account managers
Manage customer service inquiries for YouChoose, ensuring timely responses and balanced team workload
Provide general administrative assistance to the Commercial Team and support ad hoc projects as required
Undertake special assignments, operational support tasks, and reporting activities as directed

Skills

Key technologies and capabilities for this role

Microsoft ExcelMicrosoft WordMicrosoft PowerPointInventory ManagementOrder ProcessingData AnalysisCustomer ServiceAdministrative SupportReporting

Questions & Answers

Common questions about this position

Is this a remote or hybrid position?

This is a hybrid position, requiring some office presence.

What skills are required for this apprenticeship role?

Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint is required. Preferred attributes include strong analytical capabilities, persistence, proactive problem-solving, ownership, initiative, and managing multiple priorities in a fast-paced environment.

What is the salary or compensation for this position?

This information is not specified in the job description.

What type of apprenticeship is this role?

This is a Business Administration Apprenticeship position within the Sales Operations Team, studied with a local provider, providing comprehensive administrative support to the Commercial Team.

What does the team environment look like?

The role involves working within the epay UK Commercial Operations department, serving as a central liaison for cross-functional coordination, and collaborating with retail counterparts, account managers, warehouse, and third-party logistics providers in a fast-paced environment.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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