Apprentice Optician - Burlington Mall at Warby Parker

Burlington, Massachusetts, United States

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Not SpecifiedCompensation

InternshipExperience Level

Full TimeJob Type

UnknownVisa

Retail, EyewearIndustries

Requirements

Interested in working in a medical-oriented role to help people see
Passionate about working with people
A hands-on problem solver who’s excited to grow a new technical skill
A clear, effective, and professional communicator
Dedicated to going above-and-beyond to help customers (and your team!)
An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment
Extremely detail-oriented and capable of juggling a wide range of responsibilities
Open-minded—you’re constantly learning and challenging what you know
Someone who takes your work very seriously, but not yourself
Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Responsibilities

Work under the direct supervision of a Certified Optician mentor and learn how to meet our customers’ eyewear needs
Learn how to take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Learn how to check that our finished eyewear meets our optical standards, as well as customer requirements and requests
Develop the expertise to explain prescription terminology and product offerings to customers
Work with your team to make sure all customers receive exceptional service
Learn how to help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
Represent our brand to help educate others and get them excited about our values and mission

Skills

Key technologies and capabilities for this role

Eyewear MeasurementsEyewear AdjustmentOptical FittingPrescription TerminologyCustomer ServiceFrame SelectionLens FittingSales Techniques

Questions & Answers

Common questions about this position

What benefits are offered for full-time employees at Warby Parker?

Full-time employees receive health, vision, and dental insurance, life and AD&D insurance, paid time off, paid holidays, retirement savings plan with company match, parental leave, short-term disability, Employee Assistance Program, bereavement leave, optical education reimbursement, snack pantry, and more.

Is this Apprentice Optician position remote or in-office?

This information is not specified in the job description.

What salary can I expect for the Apprentice Optician role?

This information is not specified in the job description.

What key qualities make a strong candidate for this role?

Ideal candidates are passionate about helping people, hands-on problem solvers eager to learn technical skills, clear communicators, detail-oriented team players who adapt to fast-paced environments, and lifelong learners who take work seriously but not themselves.

What is the company culture like at Warby Parker?

The culture features motivated, collaborative teams that take their work seriously but not themselves, in a fast-paced environment focused on exceptional customer service, learning, and advancing the brand's mission.

Warby Parker

Direct-to-consumer affordable eyewear retailer

About Warby Parker

Warby Parker offers stylish and high-quality prescription glasses and sunglasses directly to consumers at affordable prices, starting at $95, which includes lenses. Their unique Home Try-On program allows customers to select five frames to try at home for free, making the shopping experience convenient and reducing the challenges of buying eyewear online. Unlike traditional retailers, Warby Parker combines online and physical retail channels, allowing customers to try on frames in person at their stores. The company also has a social mission, distributing a pair of glasses to someone in need for every pair sold, which enhances their brand reputation and customer loyalty. Warby Parker's focus on affordability, convenience, and social responsibility sets it apart in the eyewear market.

New York City, New YorkHeadquarters

2010Year Founded

$842.9MTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Parental Leave

Short-term Disability

Employee Assistance Program

Bereavement Leave

Optical Education Reimbursement

Snack Pantry

Risks

Competition from online retailers like Zenni Optical could erode market share.

Expansion into physical stores may increase operational costs and financial strain.

Supply chain disruptions could impact Warby Parker's inventory levels.

Differentiation

Warby Parker offers a unique Home Try-On program for customer convenience.

The company combines affordability with high-quality, stylish eyewear products.

Warby Parker's social mission enhances its brand reputation and customer loyalty.

Upsides

Increased demand for blue light lenses boosts Warby Parker's sales potential.

Growing ethical consumerism aligns with Warby Parker's social mission, enhancing brand value.

AR technology can improve Warby Parker's Home Try-On program, reducing return rates.

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