Applications Scientist, Lab Automation

Location: Burlington, Ontario, Canada Employment Type: Full-time Work Schedule: Standard Office Hours (40/wk) Environmental Conditions: Office Travel: Up to 25%

Position Overview

As part of the Digital Sciences and Automated Solutions division, the Applications team works to understand our customers' needs and craft the optimal automation solutions to accelerate their science. We are looking for someone who can help us increase our impact by using their scientific expertise and knowledge of automation to make our products available to more customers around the world. The Applications Scientist is a hybrid role that will work closely with the Sales team in support of the pre-sales process for global customers out of our Burlington, Ontario site.

Responsibilities

• Engage directly with customers and local sales teams to understand scientific applications and technical automation requirements.
• Design technically accurate automation solutions using the latest Thermo Fisher Scientific collaborative robotic movers, software, and 3rd party instruments.
• Generate throughput analyses with, and deliver demonstrations of, Momentum scheduling software.
• Contribute to quotations, proposal content, and any other supporting documentation to exceed customers’ requirements and expectations.
• Act as a liaison between the technical groups in the business (Marketing, Operations, Software, Engineering, R&D) and the Global Sales channels.
• Work with our Operations team to facilitate a seamless transition from pre- to post-sale to ensure an outstanding customer experience.

Requirements

• Education: Bachelor’s degree in a scientific field is required. An advanced degree (MSc or PhD) is preferred.
• Experience:
  • A minimum of 5 years of experience in one or more of the following research areas, or similar, is required: Laboratory Automation, Synthetic Biology, NGS, CRISPR, Molecular Diagnostics, Cell Culture, Bio-banking, Antibody/T-Cell Screening.
  • Hands-on experience with integrated automated systems is required.
  • Previous direct customer interaction is preferred.
  • Experience in the Pharma or Biotech industry is strongly preferred.
• Skills and Abilities:
  • Clear communication and presentation skills.
  • Ability to establish and maintain relationships with colleagues, customers, and vendors.
  • A keen understanding of laboratory instrumentation, with hands-on experience.
  • Ability to assimilate and apply new skills, knowledge, and software proficiencies.
  • A continual learner with a solidly demonstrated growth mindset.
  • Technical documentation and writing skills.
  • Ability to work within a diverse, global team.
  • Valid driver’s license and valid passport with ability to undertake global travel, if required.

Company Information

• Division: Digital Sciences and Automated Solutions
• Focus: Understanding customer needs and crafting optimal automation solutions.