Application Tech Support Practitioner at Accenture

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ConsultingIndustries

Requirements

Minimum 5 years of experience in SAP Master Data Governance MDG Tool
Proficiency in SAP Master Data Governance MDG Tool
15 years full time education
Strong analytical skills to assess and resolve complex issues
Excellent communication skills to interact effectively with clients and team members
Ability to work collaboratively in a team environment
Experience in troubleshooting and problem-solving within application support

Responsibilities

Act as the ongoing interface between the client and the system or application
Engage with clients to understand their needs, troubleshoot issues, and ensure smooth operation of systems
Accurately define client issues and design resolutions based on deep product knowledge
Be a Subject Matter Expert (SME)
Collaborate and manage the team to perform
Be responsible for team decisions
Engage with multiple teams and contribute to key decisions
Provide solutions to problems for immediate team and across multiple teams
Facilitate training sessions to enhance team knowledge and skills
Monitor system performance and implement improvements as necessary

Skills

Key technologies and capabilities for this role

SAP MDGSAP Master Data GovernanceTroubleshootingAnalytical SkillsCommunication SkillsTeam ManagementSME

Questions & Answers

Common questions about this position

What are the must-have skills for this Application Tech Support Practitioner role?

Proficiency in SAP Master Data Governance MDG Tool is required, along with strong analytical skills, excellent communication skills, ability to work collaboratively in a team, and experience in troubleshooting and problem-solving within application support.

Is this position remote or office-based?

This position is based at the Hyderabad office.

What is the minimum experience required for this role?

Minimum 5 years of experience in SAP Master Data Governance MDG Tool is required.

What education is required for this position?

A 15 years full time education is required.

What does the role involve in terms of team leadership?

The role requires being an SME, collaborating and managing the team, being responsible for team decisions, engaging with multiple teams on key decisions, providing solutions across teams, and facilitating training sessions.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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