Application Support Engineer - R01557896 at Brillio

Irving, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

6-8 years of experience in production application support as a Production Application Support Engineer
Experience providing RCA (Root Cause Analysis) for repeated and critical incidents
Hands-on experience in automating routine tasks
Very good experience in Python development
Experience in troubleshooting REST APIs
Ability to monitor, maintain, and optimize PostgreSQL and BigQuery databases
Experience working with GCP services to ensure application availability, performance, and security
Experience developing and maintaining RESTful APIs and integrating with APIGEE
Experience collaborating with DevOps and development teams using Jenkins, GitLab, and JIRA for CI/CD pipelines and issue tracking
Ability to perform basic UNIX/Linux administration and scripting tasks

Responsibilities

Provide Tier 1 and Tier 2 application support, including incident management and root cause analysis
Document support procedures, incident resolutions, and knowledge base articles

Skills

Python

REST API

PostgreSQL

BigQuery

GCP

APIGEE

Incident Management

Root Cause Analysis

Automation

Brillio

Technology consulting for digital transformation

About Brillio

Brillio helps businesses with their digital transformation by providing technology consulting services. The company focuses on creating customized digital solutions that utilize artificial intelligence and cloud technologies to meet the specific needs of each client. This includes improving operational efficiency and enhancing user experiences through real-time responses and better workflows. Brillio serves a variety of clients, including large Fortune 500 companies, with a strong emphasis on the healthcare sector. Unlike many competitors, Brillio's approach is centered on developing bespoke solutions that give clients a competitive advantage, aiming to help them evolve into 'generative enterprises.' The company's goal is to drive significant improvements in business operations and outcomes through its consulting services and technology implementations.

Edison, New JerseyHeadquarters

2014Year Founded

LATE_VCCompany Stage

Consulting, AI & Machine Learning, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Risks

High competition in tech may impact Brillio's talent acquisition and service scaling.

Over-reliance on healthcare exposes Brillio to sector-specific regulatory and funding risks.

Expansion into new markets may stretch resources, leading to potential operational inefficiencies.

Differentiation

Brillio specializes in bespoke digital solutions for diverse industries, focusing on AI and cloud.

The company is recognized as an Enterprise Innovator in healthcare payer services.

Brillio's Cloud and AI Studio aims to modernize enterprise IT systems and optimize workflows.

Upsides

Increased demand for AI-driven healthcare solutions boosts Brillio's market potential.

Expansion in India enhances service delivery and innovation through a growing tech talent pool.

Recognition in Open Banking IT Services highlights Brillio's role in financial digital transformation.

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