Application Support Engineer at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ConsultingIndustries

Requirements

Minimum 5 years of experience in Oracle Analytics Cloud
Proficiency in Oracle Analytics Cloud (Must Have skill)
Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks
Strong analytical skills to interpret data and provide actionable insights
Experience with troubleshooting and resolving application issues
Familiarity with database management and SQL
Ability to work collaboratively in a team-oriented environment
15 years full-time education
AI-first mindset to design, develop, and deploy enterprise-grade solutions

Responsibilities

Act as software detectives, identifying and solving issues within multiple components of critical business systems
Lead AI-driven solution design and delivery using GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows
Collaborate with various teams to troubleshoot and resolve technical challenges
Ensure smooth operation of essential applications and systems
Analyze system performance and contribute to business process efficiency
Expected to be a Subject Matter Expert (SME)
Collaborate and manage the team to perform
Responsible for team decisions
Engage with multiple teams and contribute to key decisions
Provide solutions to problems for immediate team and across multiple teams
Facilitate knowledge sharing sessions to enhance team capabilities
Monitor system performance and proactively address potential issues

Skills

Key technologies and capabilities for this role

Oracle Analytics CloudGenerative AIAgentic AIApplication SupportTroubleshootingSystem Analysis

Questions & Answers

Common questions about this position

What are the must-have skills for this Application Support Engineer role?

Proficiency in Oracle Analytics Cloud is the must-have skill, along with strong analytical skills, experience troubleshooting application issues, familiarity with database management and SQL, and the ability to work collaboratively in a team.

What is the minimum experience required for this position?

Minimum 5 years of experience is required, specifically in Oracle Analytics Cloud.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of leadership and team responsibilities does this role involve?

The role requires being an SME, collaborating and managing the team, taking responsibility for team decisions, engaging with multiple teams on key decisions, providing solutions across teams, and facilitating knowledge sharing.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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