Application Support Engineer at S&P Global

Gurugram, Haryana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Capital MarketsIndustries

Requirements

University graduate or equivalent with background of bachelor’s in computer science
6-10 years’ experience of Application Support & Project Management
Ability to read and trace Java, C++ and/or scripting languages
Possess the understanding of PAAS and implementation with OpenShift
Experience or having high motivation to pick up cloud implementation on AWS
Experience in handling client issues and expectation management
Experience in Application Support, software development and deployment (SDLC)
Good Unix skills, including scripting experience
Experience of XML and XSLT
Experience of databases including SQL scripting, preferably but not limited to Oracle
Good understanding of messaging platforms and protocols like FIX and IBM MQ
Understanding of networking principles, its practical uses and basic troubleshooting
Experience in encrypted connectivity channels utilizing SSL and TLS
Have experience of working in the Finance Industry
Knowledge of the Financial OTC Derivative and FX products
Good understanding of Application Support processes
Excellent communication skills
Natural ability to learn with a keen interest in technology
Team player who enjoys working in a high-performance collaborative global group
Strong technical skills, good business knowledge, investigative techniques and problem-solving skills

Responsibilities

Providing technical L2 and L3 support to both internal and external customers across our full suite of OTC Derivative products and FX for post-trade confirmation processing
Liaising with other team members, Product, Development and particularly the infrastructure teams as required for 3rd line escalation
Providing technical advisory to Product, business or clients for solution delivery
Working directly with clients, to understand and resolve issues and liaising with delivery teams to ensure readiness for new platform releases
Handling escalations, identifying and communicating technical resolutions in English
Working on initiatives around platform industrialization, proactive application health monitoring and reporting

Skills

Application Support

L2 Support

L3 Support

Project Management

OTC Derivatives

Post-Trade Processing

Trade Processing

Integration Support

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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