Application Support Engineer at Accenture

Gurugram, Haryana, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 3 years of experience in Microsoft Intune
Proficiency in Microsoft Intune (Must Have skill)
Experience with application lifecycle management tools (Good to Have skill)
Strong understanding of software troubleshooting techniques
Familiarity with cloud-based application support
Experience in user training and support for software applications
15 years full time education

Responsibilities

Perform independently and become a Subject Matter Expert (SME)
Actively participate and contribute in team discussions
Contribute to providing solutions to work-related problems
Assist in the development and implementation of best practices for application support
Document and maintain records of issues and resolutions to enhance knowledge sharing within the team
Collaborate with team members to troubleshoot software problems
Analyze system performance and ensure applications run smoothly to support business operations
Engage with users to understand their challenges and deliver timely solutions

Skills

Key technologies and capabilities for this role

Microsoft Intunesoftware troubleshootingapplication lifecycle managementsystem performance analysis

Questions & Answers

Common questions about this position

What are the must-have skills for this Application Support Engineer role?

Proficiency in Microsoft Intune is the must-have skill, with a minimum of 3 years of experience required. Good-to-have skills include experience with application lifecycle management tools.

Is this position remote or office-based?

This position is based at the Gurugram office.

What is the minimum experience and education required?

Minimum 3 years of experience in Microsoft Intune is required, along with 15 years of full-time education.

What does a typical day look like for an Application Support Engineer at Accenture?

A typical day involves collaborating with team members to troubleshoot software problems, analyzing system performance, ensuring applications run smoothly, and engaging with users to deliver timely solutions.

What salary or compensation does this role offer?

This information is not specified in the job description.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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