Application Support Engineer at Accenture

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 5 years of experience in Salesforce Testing
Proficiency in Salesforce Testing (Must Have)
Experience with TOSCA Testsuite (Good to Have)
Strong understanding of software testing methodologies and best practices
Experience with automated testing tools and frameworks
Ability to analyze and interpret complex data sets to inform testing strategies
15 years full time education

Responsibilities

Act as a Subject Matter Expert (SME)
Collaborate and manage the team to perform tasks
Be responsible for team decisions
Engage with multiple teams and contribute to key decisions
Provide solutions to problems for immediate team and across multiple teams
Facilitate knowledge sharing sessions to enhance team capabilities
Monitor system performance and proactively address potential issues
Troubleshoot and resolve software-related challenges in critical business systems
Analyze system performance and contribute to business process efficiency
Deliver high-quality support to users and stakeholders

Skills

Key technologies and capabilities for this role

Salesforce TestingTOSCA TestsuiteApplication SupportTroubleshootingSystem Performance MonitoringTeam ManagementProblem Solving

Questions & Answers

Common questions about this position

What skills are required for the Application Support Engineer role?

Must-have skills include proficiency in Salesforce Testing, with good-to-have skills in TOSCA Testsuite. Additional requirements are strong understanding of software testing methodologies, experience with automated testing tools, and ability to analyze complex data sets.

Is this position remote or office-based?

This position is based at the Hyderabad office.

What is the minimum experience required?

Minimum 5 years of experience in Salesforce Testing is required.

What education is needed for this role?

15 years full time education is required.

What does the role involve in terms of team responsibilities?

The role requires acting as an SME, collaborating and managing the team, making team decisions, engaging with multiple teams on key decisions, providing solutions across teams, and facilitating knowledge sharing.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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