Application Support Engineer at Accenture

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Requirements

Minimum 2 years of experience in EPIC Systems
Proficiency in EPIC Systems (Must To Have Skills)
MyChart certification (Must Be Certified)
15 years full time education
Strong analytical and problem-solving skills
Experience with system integration and troubleshooting methodologies
Familiarity with database management and query optimization
Ability to work collaboratively in a team-oriented environment

Responsibilities

Perform independently and become a Subject Matter Expert (SME)
Actively participate and contribute in team discussions
Contribute to providing solutions to work-related problems
Assist in the documentation of processes and solutions to enhance team knowledge
Engage with stakeholders to gather requirements and feedback for continuous improvement
Collaborate with team members to troubleshoot software problems
Ensure systems operate smoothly and efficiently
Contribute to the overall improvement of application performance
Engage with users to understand challenges and implement effective solutions
Identify and resolve issues within various components of critical business systems

Skills

Key technologies and capabilities for this role

EPIC SystemsMyChartAnalytical SkillsProblem-SolvingTroubleshootingApplication Support

Questions & Answers

Common questions about this position

What is the location for this Application Support Engineer position?

This position is based at the Chennai office.

What are the must-have skills for this role?

Proficiency in EPIC Systems is required, along with MyChart certification. Strong analytical and problem-solving skills, experience with system integration and troubleshooting, familiarity with database management, and the ability to work collaboratively are also essential.

What is the minimum experience required?

Minimum 2 years of experience in EPIC Systems is required.

What is the educational qualification needed?

15 years full time education is required.

What does the daily work involve for an Application Support Engineer?

You will collaborate with team members to troubleshoot software problems, ensure systems operate smoothly, engage with users to understand challenges, and implement solutions while focusing on high-quality service.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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