AI Strategy Consultant at Hightouch

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, DataIndustries

Requirements

Ability to travel 10 - 25% required
Experience working with Martech tools/CEMs/CDPs/etc
Strong discovery and interpersonal skills
Intellectual curiosity, high ambition, and humility
Clear communicator: able to express self clearly and persuasively, both in writing and speech
Experience managing and executing technical projects with a customer-first attitude

Responsibilities

Own all phases of AI Decisioning use case delivery working alongside Hightouch engineers, customer executives, marketers, and IT stakeholders
Run design sessions with customers to decide on and document use case requirements and improvements
Champion delivery & project management excellence through development of process playbooks and best practices
Proactively identify, escalate and mitigate potential project risks
Build relationships with key stakeholders at Hightouch customers
Participate in determining the AI Decisioning product strategy

Skills

Key technologies and capabilities for this role

AI StrategyMarketing StrategyCustomer Data PlatformAI DecisioningMarketing TransformationEnterprise ConsultingData ActivationPersonalizationAI Agents

Questions & Answers

Common questions about this position

Is this role remote or does it require being in the office?

The company is based in San Francisco but has team members all over the world, indicating a distributed team setup.

What skills are required for the AI Strategy Consultant role?

Key skills include strong communication, a growth mindset, motivation and persistence, a curious and analytical approach, sharp intuition for product, and the ability to use insights to empower customers.

What is the company culture like at Hightouch?

The team focuses on making a meaningful impact for customers, approaches challenges with a first-principles mindset, moves quickly and efficiently, and treats each other with compassion and kindness.

What does the team structure look like for this role?

You'll work as part of a driven and creative team of ML + product engineers, product designers, and other Strategy Consultants.

What makes a strong candidate for this position?

Strong candidates are strong communicators with a growth mindset, motivated and persistent, curious and analytical, with sharp product intuition to uncover impactful use cases and empower customers.

Hightouch

Syncs live customer data across platforms

About Hightouch

Hightouch syncs live customer data into various tools that businesses use, ensuring that this data is current and accessible for better decision-making. It operates in the data integration market, focusing on Reverse ETL, which moves data from a warehouse into SaaS applications for real-time use. Hightouch stands out by securely handling sensitive information and integrating with various tools, making it a versatile solution for data teams. The company's goal is to help businesses enhance their operational efficiency by keeping customer data synchronized across multiple platforms.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$89.7MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Competitive salary - We offer competitive salary and meaningful equity. We also offer 401k for our US employees.

Remote friendly - Visit the San Francisco and New York headquarters up to 4x’s a year to bond with your fellow teammates.

Flexible PTO - Downtime is just as important as on time and your teammates will support you while you relax and recharge.

Wellness - We offer a monthly wellness stipend, wellness days each quarter, and virtual yoga classes.

Core benefits - For full-time US-based employees, we cover all health benefit premiums, 50% for dependents, and life insurance.

Parental leave - We value and support the family planning process. We provide up to 16 weeks for parents.

Risks

Increased competition from Census and Grouparoo may impact Hightouch's market share.

Stricter European privacy regulations could complicate operations and increase compliance costs.

Economic downturns might affect subscription renewals and new customer acquisition.

Differentiation

Hightouch specializes in Reverse ETL, moving data from warehouses to SaaS applications.

The platform ensures real-time data activation for personalized marketing and sales optimization.

Hightouch offers HIPAA-compliant data handling, crucial for healthcare and sensitive data sectors.

Upsides

Hightouch's AI Decisioning enhances lifecycle marketing with precise targeting and personalization.

The partnership with The Trade Desk expands Hightouch's reach in European advertising markets.

Composable CDP trend supports Hightouch's flexible, customizable data solutions for businesses.

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