AI Operations & Transformation Lead at Varicent

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Sales Performance ManagementIndustries

Requirements

6–10 years in operations, program management, automation, or enablement
Experience with workflow/automation platforms (Make, Zapier, Retool, Relevance) or system integration
Familiarity with data tools (SQL, Excel) and APIs; basic coding knowledge (Python/JavaScript) a plus but not required
Strong technical curiosity — energized by exploring new AI tools, experimenting, and finding ways to apply them to real business problems
Able to translate between business and technical audiences; strong documentation and communication skills
Proven ability to manage tec (technical teams/projects, inferred from context)

Responsibilities

Partner with cross-functional leaders to identify, scope, and document AI use cases
Design, test, and iterate AI-powered workflows and automation agents (using platforms like Relevance, Make, Retool, Zapier, or custom builds)
Maintain clear documentation of workflows, logic, and dependencies for scale and handover
Monitor adoption and performance; troubleshoot and optimize through feedback loops
Stay curious about the evolving AI/automation landscape
Identify new tools, platforms, or methods that could accelerate efficiency or transformation at Varicent
Run pilots and recommend technologies that best fit business needs
Maintain and prioritize an AI/automation backlog based on ROI and impact
Translate business needs into structured requirements for Dev team
Track progress, adoption, and ROI; report outcomes to CE and Ops Council
Manage 2 Developers dedicated to AI/automation projects
Set priorities, allocate tasks, and ensure timely delivery of solutions
Encourage experimentation, scrappiness, and a learning mindset
Act as internal evangelist for AI and automation
Educate teams on how workflows support their goals; provide enablement and playbooks
Partner with functional “AI champions” across GTM, Finance, Ops, and HR to scale adoption
Lead initiatives where AI unlocks step-change efficiency (e.g., GTM automation, reporting, compliance)
Collaborate with IT, Ops, and Finance on system redesigns leveraging GenAI

Skills

GenAI

Automation

No-code Platforms

Low-code Platforms

AI Workflows

Workflow Design

AI Use Cases

Project Management

Technical Fluency

Varicent

SaaS solutions for revenue growth management

About Varicent

Varicent provides software solutions that help businesses improve their revenue growth. Their products allow companies to create effective territory and quota plans, streamline their revenue operations, and design incentive programs that motivate sales teams. Varicent's software works by offering tools that enable users to analyze data and make informed decisions about their sales strategies. What sets Varicent apart from its competitors is its focus on the specific needs of revenue leaders, ensuring that their solutions are tailored to help clients achieve their growth goals. The main aim of Varicent is to empower businesses to optimize their sales performance and revenue management processes through data-driven insights.

Toronto, CanadaHeadquarters

2003Year Founded

$34MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Risks

Generative AI-based Assistants may face data privacy and security challenges.

Strategic investment may increase pressure for rapid growth, straining resources.

Acquisition of Concert Finance may present integration challenges.

Differentiation

Varicent's Generative AI-based Assistants enhance sales planning and data transformation.

Strategic investment enables Varicent to accelerate AI-driven capabilities and market position.

Recognition in The Forrester Wave™ highlights Varicent's leadership in the SPM sector.

Upsides

Generative AI-based Assistants provide a competitive edge in the SPM market.

Strategic investment supports rapid development of AI-driven capabilities.

Acquisition of Concert Finance expands Varicent's commissions software capabilities.

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