AI/ML Engineer

Position Overview

Wilcore believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space.

We are hiring an AI/ML Engineer to help manage, expand and oversee our rapidly growing portfolio of federal contracts.

Responsibilities

As an AI/ML Engineer, you’ll help design, build, and deploy machine learning models that improve how Veterans interact with digital services like VA.gov. You’ll collaborate with product managers, data scientists, and engineering teams to support initiatives such as:

• Intelligent routing for support requests
• Personalized content delivery
• Anomaly detection
• Natural language processing for virtual agents

You’ll also play a key role in data preparation, model training, evaluation, and performance monitoring—while ensuring all work aligns with VA’s security, privacy, and equity standards.

Performs other related duties as assigned.

Requirements

• 3–5 years of experience in applied machine learning, data science, or AI engineering roles
• Proficiency in Python and ML libraries such as scikit-learn, TensorFlow, PyTorch, or Hugging Face Transformers
• Experience building and deploying ML models in production using tools like Docker, MLflow, or SageMaker
• Familiarity with data preprocessing, feature engineering, and working with structured and unstructured datasets
• Understanding of NLP techniques, including intent classification, entity recognition, or sentiment analysis
• Strong grasp of model evaluation, explainability, and fairness (especially in public service contexts)
• Ability to translate user needs and operational data into ML solutions that enhance Veteran experience
• Excellent communication skills, including the ability to explain model behavior to non-technical stakeholders
• Experience working in Agile development environments.

Bonus:

• Experience working with healthcare data, VA systems, or federal AI/ML environments

Security & Citizenship

• Must be a US Citizen and able to work domestically
• Must be able to attain low-level security clearance

Education

• Bachelor’s degree

Compensation

• Salary Range: $130,000 – $165,000 (United States Wage Range)
• Note: Actual offer details are determined by job category, job location, and candidate skill level.

Benefits

• Fully remote
• Annual stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Company Information

Wilcore believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space.

Wilcore is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Wilcore HR representative to request such an accommodation by emailing hr@wilcore.io.