[Remote] AI Enablement Lead at Paddle

United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Fintech, SaaSIndustries

Requirements

Experienced in AI enablement, strategy, or transformation — ideally in a fintech or SaaS environment
Skilled at working cross-functionally across technical and commercial teams
Familiar with enterprise AI tools (OpenAI, Dust, n8n, Sana, etc.) and agentic or LLM-driven systems
Strong in change-management, communication, and training programme design
Comfortable building governance frameworks for safe, compliant AI adoption
Excited by metrics — you think in terms of adoption, ROI, and measurable business impact
A natural storyteller who can bring others along the AI journey

Responsibilities

Enable AI adoption across Paddle: Build and scale an AI Champions Network — equipping champions in each department to identify use-cases, gather feedback, and share best practices
Operationalise the AI strategy: Translate Paddle’s AI strategy into clear playbooks, training programmes, and success metrics
Drive enablement & training: Partner with our Learning & Development and Communications teams to design and deliver onboarding, tutorials, and workshops that raise AI literacy across the company
Manage the Agent Platform rollout: Coordinate implementation and feedback loops for our internal AI Agent Platform — working closely with our AI Engineering and Analytics Engineering teams
Governance & responsible AI: Collaborate with Legal, Security, and Data Governance to ensure all AI use-cases meet ethical and compliance standards
Measure ROI & impact: Define adoption metrics and ROI frameworks to measure how AI initiatives drive efficiency, productivity, and insight generation
Act as an internal connector: Bridge the gap between technical teams and business stakeholders — turning opportunities into tangible solutions
Champion community & communication: Build an internal community around AI — run office hours, newsletters, and demos showcasing new use-cases and success stories

Skills

Key technologies and capabilities for this role

AI StrategyChange ManagementAI EnablementTraining ProgramsAI GovernanceCross-functional CollaborationAI Champions NetworkAgent PlatformAI EngineeringAnalytics Engineering

Questions & Answers

Common questions about this position

Is this role remote?

Yes, the role is fully remote.

What experience is required for this AI Enablement Lead role?

Candidates should have experience in AI enablement, strategy, or transformation, ideally in fintech or SaaS, skills in cross-functional work with technical and commercial teams, familiarity with enterprise AI tools like OpenAI and agentic systems, and strengths in change-management, communication, and governance frameworks.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the team structure look like for this role?

This is a highly cross-functional role reporting to the VP Data & AI, involving collaboration with Product, Engineering, Data, commercial teams, Learning & Development, Communications, Legal, Security, and Data Governance.

What makes a strong candidate for this AI Enablement Lead position?

Strong candidates have experience in AI enablement or transformation in fintech/SaaS, cross-functional collaboration skills, familiarity with AI tools like OpenAI, and expertise in change-management, training, and governance.

Paddle

Platform for SaaS billing and compliance

About Paddle

Paddle simplifies software sales for SaaS companies by providing a platform that manages billing, payments, tax compliance, and customer support. Its tools allow developers to focus on product development instead of administrative tasks. Paddle's all-in-one solution includes payment processing, subscription management, invoicing, and compliance with international tax laws, helping clients streamline operations and scale efficiently. The company earns revenue through transaction fees and subscription plans, aligning its success with that of its clients. Paddle's platform is flexible, easy to configure, and offers extensive API documentation for seamless integration. It also supports webhook notifications for real-time updates. The goal of Paddle is to be a vital partner for software companies aiming to grow internationally while managing the complexities of tax and compliance.

London, United KingdomHeadquarters

2012Year Founded

$283.4MTotal Funding

SERIES_DCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Benefits

Competitive compensation & share options

Private healthcare & mental health coaching

Flexible time off

Learning & development

Family leave

Wellbeing points

Transportation subsidies

Home workstation budget

Risks

Emerging payment platforms may erode Paddle's market share.

Slower SaaS industry growth could impact Paddle's transaction-based revenue model.

Rising churn rates in SaaS could lead to decreased revenue for Paddle.

Differentiation

Paddle offers a unique Merchant of Record model for SaaS companies.

The platform integrates billing, payments, and tax compliance into a single solution.

Paddle's API and webhook features enable seamless integration for developers.

Upsides

Paddle's AI Launchpad supports the growing trend of AI-powered SaaS solutions.

The new billing features cater to the demand for hyperlocalised payments.

Paddle's all-in-one platform is attractive amid rising churn rates and tighter budgets.

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