AI Agent Solutions Consultant, Legal at Zip

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, Enterprise Software, ProcurementIndustries

Requirements

4+ years of relevant experience (e.g., Engagement Manager, Legal Ops Lead, Contracts Manager, Legal Tech Consultant, Product Manager, or similar)
Deep understanding of legal processes, contracting, and stakeholder dynamics within large organizations
Strong technical curiosity and ability to influence AI agent design and behavior
Excellent communication and change management skills across legal, procurement, and business stakeholders
Proven ability to navigate ambiguity and deliver outcomes quickly in fast-paced environments

Responsibilities

Design & Build Legal AI Agents: Collaborate with customers to understand their legal workflows (e.g., NDAs, MSAs, DPAs) and configure agents that handle intake, triage, contract review, and more
Own End-to-End Implementation: Lead onboarding and deployment of legal-focused agents—scoping requirements, configuring workflows, and ensuring successful launches
Legal Strategy Partner: Advise legal, legal ops, and procurement teams on best practices to scale their impact through automation while ensuring compliance and consistency
Product Feedback & Roadmap Influence: Provide structured feedback to product and engineering to inform agent capabilities related to contract templates, fallback clauses, and approval logic
Stakeholder Enablement: Deliver training and resources to help legal teams self-manage agents and continuously improve automation quality
Cross-Functional Partnership: Coordinate across customer success, sales, engineering, and legal leadership to drive measurable impact for enterprise customers
Advance Legal Agent Innovation: Bring field insights to help shape Zip’s long-term vision for AI-powered legal workflows

Skills

Key technologies and capabilities for this role

AI AgentsAgentic AILegal OperationsContract ReviewWorkflow AutomationContract AutomationLegal IntakeApproval Processes

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

The position is hybrid.

What is the salary range for this role?

This information is not specified in the job description.

What are the key responsibilities in this role?

Key responsibilities include designing and building legal AI agents, owning end-to-end implementation, advising on legal strategy, influencing product roadmap, enabling stakeholders, partnering cross-functionally, and advancing legal agent innovation.

What kind of team will I be joining at Zip?

You'll join a world-class team from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google.

What experience makes a strong candidate for this role?

Strong candidates thrive at the intersection of legal operations, customer engagement, and AI-driven workflow transformation, with the ability to design AI agents for legal workflows like NDAs, MSAs, and DPAs.

Zip

Provides buy now, pay later services

About Zip

Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.

Sydney, AustraliaHeadquarters

2013Year Founded

$972.7KTotal Funding

IPOCompany Stage

Fintech, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Parental leave - Enjoy up to 20 weeks paid leave and return part-time on a full-time salary for 3 months!

Bonus scheme - We give you skin in the game through our various share incentive programs.

Family support - We support our ZipFam on their life journey through people policies and programs.

Volunteer leave - Use your paid volunteer leave to Zip it forward and create change in your community.

Reward & recognition - We love celebrating your wins and giving you the freedom to choose how you're rewarded.

Career growth - You'll be given clear progression pathways and transparent coaching so you can truly flourish.

Risks

Increased competition from tech giants like Apple could threaten Zip's market share.

Regulatory changes in Australia may impact Zip's profitability and operations.

Reliance on partners like Stripe ties Zip's success to their platform stability.

Differentiation

Zip offers interest-free BNPL services, enhancing consumer financial flexibility.

The company operates in diverse markets, including Australia, the US, and the UK.

Zip's partnerships with retailers improve shopping experiences and financial management for consumers.

Upsides

Zip's potential partnership with Apple could significantly boost its US market presence.

Integration with Stripe allows easy BNPL access for US merchants, expanding Zip's reach.

The rise of in-store BNPL usage in the US shows growing consumer adoption.

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