Solace Health

Advocate Community Lead

United States

Solace Health Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

Candidates should possess at least 3 years of experience in internal communications, community management, or public relations, with a preference for experience at venture-backed technology or consumer startups. A Bachelor’s degree in a related discipline is preferred, and a clinical background is strongly preferred.

Responsibilities

The Advocate Community Lead will own internal advocate communication channels and community platforms, facilitate engagement through onboarding sessions and fireside chats, monitor internal sentiment and feedback, create and curate resources to empower advocates, and build community by surfacing stories and celebrating milestones. They will also work closely with Advocate Operations, Product, Marketing, and Leadership to ensure communication is clear, consistent, and impactful across all channels.

Skills

Communication Systems
Content Creation
Team Building
Remote Collaboration
Healthcare Advocacy
Storytelling

Solace Health

Personalized healthcare advocacy and management services

About Solace Health

Solace Health provides personalized health advocacy services to help individuals and families navigate complex healthcare systems. The company connects clients with skilled health advocates who assist with various health concerns, including chronic conditions, care coordination for aging loved ones, and medical billing and insurance issues. Solace Health's advocates guide clients through understanding medical diagnoses, treatment options, and communication with healthcare providers. The company operates on a business model that facilitates connections between clients and advocates, generating revenue through service fees or subscription models for ongoing support. Clients can access the platform for free, while advocates receive tools and resources at no cost to help manage their practices. By securely storing care details and communications, Solace Health aims to empower clients, restore their confidence in healthcare decisions, and enhance their overall quality of life.

Key Metrics

Redwood City, CaliforniaHeadquarters
2022Year Founded
$13.6MTotal Funding
SERIES_ACompany Stage
HealthcareIndustries
51-200Employees

Benefits

Remote Work Options
Company Equity

Risks

Increased competition from emerging digital health platforms may dilute market share.
Potential data privacy concerns could impact Solace Health's operations.
Rising operational costs may affect Solace Health's profitability.

Differentiation

Solace Health connects patients with expert healthcare advocates, enhancing personalized care.
The platform offers secure storage for all care details and communications.
Solace Health provides tools and resources to advocates at no cost, boosting their efficiency.

Upsides

Increased demand for telehealth services boosts Solace Health's business model.
The rise of personalized medicine creates opportunities for Solace Health's advocacy focus.
Growing healthcare consumerism aligns with Solace Health's mission to empower clients.

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