Advisory Solution Consultant, Healthcare

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Biotechnology, Enterprise SoftwareIndustries

Requirements

Candidates must have experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, or analyzing AI-driven insights. A minimum of 7 years of pre-sales solution consulting or sales engineering experience is required, along with proficiency with the ServiceNow platform or technical expertise with cloud software solutions. Experience collaborating with product management, product marketing, partners, and professional services is necessary, as are territory management skills including pipeline building and working with sales counterparts. Travel may be required.

Responsibilities

The Solution Consultant will support product sales as a technical and domain expert for a client-facing sales team, developing and positioning product-specific solutions during sales cycles to achieve sales goals. They will lead discovery workshops to understand customer challenges and provide product demonstrations, answer technical and feature questions, and guide strategic programs like customer journey sessions. The role also involves providing feedback to product management on product enhancements, sharing best practices with other Solution Consultants, staying current on competitive analysis, and supporting marketing events.

Skills

Solution Consulting

Product Demonstrations

Technical Consulting

Sales Support

Customer Needs Analysis

Product Feedback

AI Technology

Cloud Platform

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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