ServiceNow

Advisory Solution Consultant - CPQ

Denver, Colorado, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Cloud Computing, Artificial Intelligence, Customer Relationship Management, Salesforce AutomationIndustries

Requirements

Candidates should possess at least 7 years of experience in pre-sales solution consulting, sales engineering, or a similar role, with deep expertise in CRM and CPQ technologies across platforms like Salesforce, ServiceNow, SAP, Oracle, Adobe, or Shopify. A strong technical understanding of APIs, middleware, cloud-native architecture, and web technologies such as JavaScript and JSON is required, along with proven experience in conducting technical discovery sessions and designing customer-focused solutions. Excellent communication, presentation, and collaboration skills are essential, as is the ability to engage executive-level stakeholders and influence strategic decisions. Experience leveraging AI in work processes and familiarity with U.S. industry verticals are also necessary, while ServiceNow or other relevant cloud platform certifications are a plus.

Responsibilities

The Advisory Solution Consultant will support sales efforts as a technical and domain expert across CRM, CPQ, and automation platforms, leading engaging technical discovery sessions and workshops to uncover customer challenges and use cases. They will design and deliver tailored product demonstrations that highlight business value, build trusted relationships with technical and executive stakeholders, and provide actionable insights to Product and Engineering teams. Additionally, the role involves sharing best practices and industry knowledge with the Solution Consulting team and representing the company at key marketing and customer events.

Skills

CRM
CPQ
Digital Commerce
AI
Cloud-based platform
Salesforce
Technical Consulting
Solution Design
Product Demonstration
Pre-sales
Automation Platforms

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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