Sojern

Ad Operations Coordinator

Omaha, Nebraska, United States

$40,000 – $60,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing, Advertising, Digital MediaIndustries

Requirements

Candidates should possess a Bachelor’s degree in Business, Advertising, Marketing, Business Analytics, Hospitality, or Communications, along with one year of experience, including internships. Strong verbal and written communication skills in an English business setting are required, as well as knowledge of digital campaign operations with the ability to contribute to task execution under guidance.

Responsibilities

As an Ad Operations Coordinator, you will ensure campaigns are successfully launched and optimized, troubleshooting any technical issues that may arise. You will collaborate directly with Customer Support Managers and Analysts on daily workload needs, client reporting, and ad hoc projects. Additionally, you will investigate and resolve data-driven issues, applying analytical skills to improve campaign performance, take on increasing responsibilities such as overseeing campaign reporting, optimizations, and contributing to ad hoc projects, proactively identify areas for improvement, and assist the team in enhancing processes while maintaining clear communication with stakeholders. Furthermore, you will utilize third-party tools to ensure creatives meet ad specifications, schedule direct-sold and programmatic campaigns in ad servers, validate creatives against acceptability guidelines, and collaborate with Client Services to ensure seamless campaign launches and performance, providing exceptional customer service and support to internal and external stakeholders.

Skills

Campaign Operations
Data Analysis
Troubleshooting
Reporting
Creative Validation
Ad Server Management
Stakeholder Communication

Sojern

Travel marketing platform using AI insights

About Sojern

Sojern operates a marketing platform specifically designed for the travel industry, utilizing artificial intelligence and data science to help businesses understand traveler behavior. The platform serves clients such as hotels, airlines, and tourist attractions by providing insights that enable them to identify and reach their target customers effectively. Sojern's tools allow businesses to deliver tailored marketing messages across multiple channels, enhancing customer engagement and optimizing marketing performance to maximize their budgets. Additionally, Sojern offers features like customizable in-stay surveys and automated messaging to improve the guest experience and support overburdened staff. The company's goal is to empower travel businesses with deeper insights and more effective marketing strategies.

Key Metrics

San Francisco, CaliforniaHeadquarters
2007Year Founded
$159MTotal Funding
SERIES_DCompany Stage
Data & Analytics, AI & Machine LearningIndustries
201-500Employees

Benefits

Health Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Company Match
401(k) Retirement Plan
Flexible Work Hours
Remote Work Options
Stock Options
Unlimited Paid Time Off
Paid Parental Leave
Wellness Program
Mental Health Support
Professional Development Budget
Conference Attendance Budget
Home Office Stipend
Phone/Internet Stipend
Company Equity

Risks

Agentic AI could disrupt traditional digital marketing strategies, impacting Sojern's model.
Regulatory challenges may arise from expanding guest experience solutions to Europe.
Increased competition from other platforms leveraging Cloudbeds and Oracle partnerships.

Differentiation

Sojern leverages AI to provide insights into traveler behavior for targeted marketing.
The platform integrates with Cloudbeds and Oracle for enhanced accuracy and tracking.
Sojern's Guest Experience Solutions improve guest satisfaction and operational efficiency.

Upsides

AI-driven personalization in travel marketing is gaining traction, enhancing customer engagement.
Integration with Oracle Cloud Marketplace expands Sojern's reach and capabilities.
Expansion of guest experience solutions to Europe opens new market opportunities.

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