Accounts Receivable Specialist

United States

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$60,000 – $80,000Compensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, AccountingIndustries

Requirements

Candidates should possess at least 2 years of experience with customer collections, a minimum of 1 year of experience with a Revenue Recognition billing platform (Maxio strongly preferred; Chargebee or similar software also acceptable), experience with SalesForce CRM, and experience with customer vendor portal (Coupa, Tungsten, Ariba etc). Strong communication skills, an understanding of basic accounting principles and financial processes, excellent attention to detail, and strong analytical and problem-solving skills are required.

Responsibilities

The Accounts Receivable Specialist will be responsible for transaction processing and invoicing through the billing platform, following up on past due invoices for payment and resolving disputes, managing the AR email inbox to address customer payments and inquiries, managing requests from internal team members (CSM/AE) for billing updates and customer information, researching and resolving invoice discrepancies and issues, providing support for the month-end close process, and collaborating with the team to assist with all Account Receivable functions.

Skills

Revenue Recognition

Maxio

Chargebee

Salesforce CRM

Coupa

Tungsten

Ariba

Customer Collections

Invoicing

Past Due Invoices

Dispute Resolution

AR Email Inbox

Invoice Discrepancies

Month-End Close

Accounting Principles

Financial Processes

Analytical Skills

Problem-Solving

Communication Skills

Muck Rack

PR management software for media relations

About Muck Rack

Muck Rack provides a platform that connects public relations (PR) professionals with journalists. Its main product is a Public Relations Management (PRM) software that allows users to identify suitable journalists for their stories, track media coverage, and assess the effectiveness of their PR campaigns. The software features a user-friendly interface and a comprehensive database of journalists, which simplifies the process of media outreach for PR agencies, corporate communication teams, and educational institutions. Muck Rack differentiates itself from competitors by offering a subscription-based model that includes not only the PRM tools but also educational resources through Muck Rack Academy, where users can take courses and earn certifications. The goal of Muck Rack is to enhance the efficiency and effectiveness of media relations for its clients, helping them to demonstrate the value of their PR efforts.

Miami, FloridaHeadquarters

2009Year Founded

$175.1MTotal Funding

SERIES_ACompany Stage

Consulting, Enterprise Software, EducationIndustries

201-500Employees

Benefits

Fully distributed

Geo-neutral compensation

Time off

Health, vision, & dental insurance

401k

Paid parental leave

Full WFH setup reimbursement

Learning & development

Risks

Increased competition from AI-driven PR tools challenges Muck Rack's market position.

Integration challenges from acquisitions may disrupt service continuity and customer satisfaction.

Rapid AI advancements may outpace Muck Rack's innovation, risking obsolescence.

Differentiation

Muck Rack offers a comprehensive PRM software connecting PR professionals with journalists.

The platform includes a robust journalist database for targeted media outreach.

Muck Rack provides educational resources through Muck Rack Academy for skill enhancement.

Upsides

Acquisitions of Ruepoint and Keyhole enhance Muck Rack's media intelligence services.

New AI features improve workflow efficiency and provide advanced insights for PR professionals.

Partnership with Source of Sources expands network and resources for media coverage.

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