Account Partner, EMEA at BetterUp

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HR Tech, Professional DevelopmentIndustries

Requirements

5+ years of enterprise tech, professional services sales, or renewals experience
Experience selling to and influencing C-level and C-1 executives at Global 1000 companies on six-to-eight-figure opportunities; specific preference given to those with CHRO & Talent-focused experience
Ideal candidate would have experience selling into a new market or new technology disrupting an existing marketplace
Experience in influencing a buying cycle and maturing customer relationships
Ability to identify customer pains and develop compelling value propositions that focus on delivering customer value
Outstanding leadership and strong ability to work with and manage people across functions and geographies
Experience working in a team based account structure, where collaboration and extreme ownership are key behaviors
Bachelor’s degree or equivalent work experience

Responsibilities

Partner with Strategic AM’s to prospect and generate upsell and cross-sell opportunities through relationship building and value realization within BetterUp's existing customer base
Negotiate and manage renewals, both centralized and decentralized, with a focus on maximizing customer spend and contract term length
Stay informed about industry trends, competitor activities, and product updates to guide engagement strategies and identify new business opportunities
Effectively leverage cross-functional resources, including partners, to identify, develop, and win expansion opportunities
Engage with C-level contacts to position BetterUp's strategic value proposition during the renewal cycle
Maintain accurate records of opportunities, customer interactions, and contract details in Salesforce
Provide accurate forecasts and monthly reports to the sales manager to communicate the health of the sales pipeline, significant market trends, and any potential risks that may impact the ability to hit targets

Skills

Account Management

Prospecting

Upsell

Cross-sell

Negotiation

Renewals Management

Relationship Building

Value Realization

Industry Trends

Competitor Analysis

BetterUp

Digital coaching for leadership and employee development

About BetterUp

BetterUp provides professional coaching and personal development services primarily for businesses. Its main product is a digital platform that connects employees, managers, and executives with expert coaches. These coaches help individuals enhance their leadership skills, manage stress, and develop resilience and self-compassion. The platform uses insights and analytics to customize coaching programs to meet the specific needs of each organization, ensuring measurable improvements in employee performance and well-being. Unlike many competitors, BetterUp focuses on a subscription model, allowing companies to provide ongoing access to coaching resources for their employees. The goal of BetterUp is to significantly improve individual and team performance, resilience, and overall employee experience across various industries.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$563.2MTotal Funding

SERIES_ECompany Stage

Data & Analytics, ConsultingIndustries

1,001-5,000Employees

Benefits

Medical, dental, & vision benefits

Flexible Time Off

Paid parental leave

Unlimited coaching

Wellness programs

Education & learning stipend

Volunteer days

Risks

Shift to in-office work increases burnout, potentially affecting BetterUp's client satisfaction.

High valuation post-pandemic may challenge BetterUp in maintaining growth and investor expectations.

Departure of key personnel like Katie Coupe could disrupt internal operations and talent management.

Differentiation

BetterUp is the inventor of virtual coaching, leading the mental health startup sector.

It offers the largest network of over 3,000 coaches in 46 languages worldwide.

BetterUp integrates AI technology to tailor coaching programs to individual and organizational needs.

Upsides

Growing demand for virtual coaching as hybrid work models become more prevalent.

Increased interest in workplace mental health solutions boosts BetterUp's market potential.

AI-driven analytics enhance personalized coaching, improving employee performance and well-being.

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