Client Relationship Executive, Public Sector
GrooveSalary not specified
$140,000 – $225,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Payments, Financial ServicesIndustries
Requirements
- 4+ years of experience in account management or sales, within the fintech or payments industry
- Strong understanding of payment processing concepts, including different payment methods, transaction flows, and industry regulations
- Familiarity with API integrations and their role in payment solutions
- Proven track record of building and maintaining strong client relationships
- Excellent communication and presentation skills, both verbal and written
- Ability to identify, analyze, and resolve issues
Responsibilities
- Develop and maintain deep relationships with key stakeholders within your assigned accounts
- Serve as the primary point of contact for your clients, addressing their inquiries, resolving issues, and escalating concerns when necessary
- Become an expert on the Airwallex product suite
- Collaborate with Solution Engineering, Product, and other internal teams to ensure seamless client onboarding, integration, and ongoing optimization
- Proactively identify opportunities to expand your clients' use of Airwallex's products
Skills
Account Management
Sales
Business Development
Customer Success
Fintech
Payments
Spend Management
Treasury
Embedded Finance
CRM
Airwallex
Cross-border payment solutions for businesses
About Airwallex
Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.
Eastern District, Hong KongHeadquarters
2015Year Founded
$877.4MTotal Funding
SERIES_ECompany Stage
FintechIndustries
1,001-5,000Employees
Benefits
Hybrid Work Options
Employee Equity Programs
Risks
Increased competition from fintech startups could erode Airwallex's market share.
Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.
Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.
Differentiation
Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.
The company integrates financial services into platforms, enhancing customer experience and efficiency.
Airwallex's global presence with ten international offices supports its expansive service offerings.
Upsides
Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.
The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.
Airwallex's expansion in EMEA with new offices boosts its international market presence.
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